Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

The Confidence Map

Charting a Path from Chaos to Clarity

by Peter Atwater ...

A groundbreaking framework for making better decisions by understanding – and mastering – confidence.What does our desire for certainty and control have to do with our decision-making? According to behavioral economics pioneer Peter Atwater, the answer is simple: everything.In The Confidence Map, Atwater explores the hidden role of confidence in the choices we make, and why events described as ... Read more

$12.99 USD

A groundbreaking framework for making better decisions by understanding – and mastering – confidence.What does our desire for certainty and control have to do with our decision-making? According to behavioral economics pioneer Peter Atwater, the answer is simple: everything.In The Confidence Map, Atwater explores the hidden role of confidence in the choices we make, and why events described as
... Read more
Designing Experiences

by J. Robert Rossman, Ph.D., Mathew D. Duerden, Ph.D. ...

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly ... Read more

$21.99 USD

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly
... Read more
Decision Making under Deep Uncertainty

From Theory to Practice

Edited by Vincent A. W. J. Marchau, Warren E. Walker, Pieter J. T. M. Bloemen, Steven W. Popper ...

This open access book focuses on both the theory and practice associated with the tools and approaches for decisionmaking in the face of deep uncertainty. It explores approaches and tools supporting the design of strategic plans under deep uncertainty, and their testing in the real world, including barriers and enablers for their use in practice. The book broadens traditional approaches and tools ... Read more

Free

This open access book focuses on both the theory and practice associated with the tools and approaches for decisionmaking in the face of deep uncertainty. It explores approaches and tools supporting the design of strategic plans under deep uncertainty, and their testing in the real world, including barriers and enablers for their use in practice. The book broadens traditional approaches and tools
... Read more
你問對問題了嗎？：重組問題框架、精準決策的創新解決工具

What's Your Problem?To Solve Your Toughest Problems, Change the Problems You Solve

by 湯馬斯．維戴爾－維德斯柏, Thomas Wedell-Wedellsborg ...

Translated by 林俊宏 ...

Series series 財經企管
彼得．杜拉克：「最危險的，不是提出錯誤的答案，而是提出錯誤的問題；最需要的，不是提出正確的答案，而是提出正確的問題。」領導者 ╳ 經理人 ╳ 職場工作者 ╳ 所有學習者最簡明易懂的問題解決指南！思科、微軟、花旗、勤業眾信等企業都在用的實用智慧本書作者是享譽全球的創新與問題解決專家，他曾針對17個國家、91家民營和公共部門企業裡的106名高階主管進行調查，發現有85%的主管認為組織診斷問題的能力很差，造成的嚴重後果包括：組織策略根本上錯戰場；團隊精力浪費在雞毛蒜皮的事項上，甚至企業正打造出沒人會想要的產品卻渾然不知。困境的關鍵並非在於缺乏「解決問題」的能力，而是無法正確認... ... Read more

$14.99 USD

彼得．杜拉克：「最危險的，不是提出錯誤的答案，而是提出錯誤的問題；最需要的，不是提出正確的答案，而是提出正確的問題。」領導者 ╳ 經理人 ╳ 職場工作者 ╳ 所有學習者最簡明易懂的問題解決指南！思科、微軟、花旗、勤業眾信等企業都在用的實用智慧本書作者是享譽全球的創新與問題解決專家，他曾針對17個國家、91家民營和公共部門企業裡的106名高階主管進行調查，發現有85%的主管認為組織診斷問題的能力很差，造成的嚴重後果包括：組織策略根本上錯戰場；團隊精力浪費在雞毛蒜皮的事項上，甚至企業正打造出沒人會想要的產品卻渾然不知。困境的關鍵並非在於缺乏「解決問題」的能力，而是無法正確認...
... Read more
Damage Control (Revised & Updated)

The Essential Lessons of Crisis Management

by Eric Dezenhall, John Weber ...

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is ... Read more

$8.69 USD

No one knows this better than Eric Dezenhall and John Weber, who help companies, politicians, and celebrities get out of various kinds of trouble. In this brutally honest and eye-opening guide, they take you behind the scenes of some of the biggest public relations successes-and debacles-of modern business, politics, and entertainment.You’ll discover: Why the 1982 Tylenol cyanide-poisoning case is
... Read more
The Power of Thinking Differently: an imaginative guide to creativity, change, and the discovery of new ideas

by Javy W. Galindo ...

Series series Psychology of Creativity
The Ultimate Road Map of the Creative Process for Problem Solving, Art, Business, Invention, and Living a more Authentic LifeDiscover the roots of innovation and creative genius in this whimsical, comedic exploration of the psychology of creativity.Understand creative minds and learn how to cultivate your own in this creative thinking manual written by former electrical engineer turned college ... Read more

$9.99 USD

The Ultimate Road Map of the Creative Process for Problem Solving, Art, Business, Invention, and Living a more Authentic LifeDiscover the roots of innovation and creative genius in this whimsical, comedic exploration of the psychology of creativity.Understand creative minds and learn how to cultivate your own in this creative thinking manual written by former electrical engineer turned college
... Read more
Narrative Change

How Changing the Story Can Transform Society, Business, and Ourselves

by Hans Hansen ...

Texas prosecutors are powerful: in cases where they seek capital punishment, the defendant is sentenced to death over ninety percent of the time. When management professor Hans Hansen joined Texas’s newly formed death penalty defense team to rethink their approach, they faced almost insurmountable odds. Yet while Hansen was working with the office, they won seventy of seventy-one cases by changing ... Read more

$19.49 USD

Texas prosecutors are powerful: in cases where they seek capital punishment, the defendant is sentenced to death over ninety percent of the time. When management professor Hans Hansen joined Texas’s newly formed death penalty defense team to rethink their approach, they faced almost insurmountable odds. Yet while Hansen was working with the office, they won seventy of seventy-one cases by changing
... Read more
Business Without the Bullsh*t

49 Secrets and Shortcuts You Need to Know

by Geoffrey James ...

In this "must-read," readers will learn surprising yet tried-and-true secrets about being an extraordinary boss, about coping with annoying coworkers, and navigating the thorny problems that recur in every workplace (Gerhard Gschwandtner, publisher of Selling Power magazine).Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires ... Read more

$13.99 USD

In this "must-read," readers will learn surprising yet tried-and-true secrets about being an extraordinary boss, about coping with annoying coworkers, and navigating the thorny problems that recur in every workplace (Gerhard Gschwandtner, publisher of Selling Power magazine).Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires
... Read more
Business Model Navigator, The

The Strategies Behind The Most Successful Companies

by Oliver Gassmann, Karolin Frankenberger, Michaela Choudury, Michaela Csik ...

A strong business model is the bedrock to business success. But all too often we fail to adapt, clinging to outdated business models that are no longer promising the results we need.This new edition builds on the well-known methodology of the first edition to allow you to innovate, test and implement new business models within your industry.Discover the idea of business model innovation, from ... Read more

$18.99 USD

A strong business model is the bedrock to business success. But all too often we fail to adapt, clinging to outdated business models that are no longer promising the results we need.This new edition builds on the well-known methodology of the first edition to allow you to innovate, test and implement new business models within your industry.Discover the idea of business model innovation, from
... Read more
You Already Know

The Science of Mastering Your Intuition

by Laura Huang ...

From celebrated business school professor and author of Edge, a research-backed framework for honing and harnessing your intuition to make the right decisions and attain greater levels of achievement.What sets the most successful people apart? You may think that the correct answer is hard work (and it’s certainly part of it), but in her interviews of the most accomplished individuals—from ... Read more

Was $5.99 USD Now $4.99 USD

From celebrated business school professor and author of Edge, a research-backed framework for honing and harnessing your intuition to make the right decisions and attain greater levels of achievement.What sets the most successful people apart? You may think that the correct answer is hard work (and it’s certainly part of it), but in her interviews of the most accomplished individuals—from
... Read more
The Systems Leader

Mastering the Cross-Pressures That Make or Break Today's Companies

by Robert E. Siegel ...

NATIONAL BESTSELLER • A groundbreaking blueprint for mastering “cross-pressures” in a rapidly changing world, teaching leaders to execute and innovate, think locally and globally, and project ambition and statesmanship alike—from a Stanford Business School lecturer and consultant to some of the biggest and most innovative CEOsSince the start of this century, businesses have confronted a series of ... Read more

$7.99 USD

NATIONAL BESTSELLER • A groundbreaking blueprint for mastering “cross-pressures” in a rapidly changing world, teaching leaders to execute and innovate, think locally and globally, and project ambition and statesmanship alike—from a Stanford Business School lecturer and consultant to some of the biggest and most innovative CEOsSince the start of this century, businesses have confronted a series of
... Read more
Hard Facts, Dangerous Half-Truths, and Total Nonsense

Profiting from Evidence-based Management

by Jeffrey Pfeffer, Robert I. Sutton ...

The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management wisdom” isn’t wise at all-but, instead, flawed knowledge based on best practices” that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this ... Read more

$25.99 USD or Free with Kobo Plus

The best organizations have the best talent. . . Financial incentives drive company performance. . . Firms must change or die. Popular axioms like these drive business decisions every day. Yet too much common management wisdom” isn’t wise at all-but, instead, flawed knowledge based on best practices” that are actually poor, incomplete, or outright obsolete. Worse, legions of managers use this
... Read more
See, Solve, Scale

How Anyone Can Turn an Unsolved Problem into a Breakthrough Success

by Danny Warshay ...

Inspired by Brown University’s beloved course—The Entrepreneurial Process—Danny Warshay’s See, Solve, Scale is a proven and paradigm-shifting method to unlocking the power of entrepreneurship.The Entrepreneurial Process, one of Brown University’s highest-rated courses, has empowered thousands of students to start their own ventures. You might assume these ventures started because the founders were ... Read more

$14.99 USD

Inspired by Brown University’s beloved course—The Entrepreneurial Process—Danny Warshay’s See, Solve, Scale is a proven and paradigm-shifting method to unlocking the power of entrepreneurship.The Entrepreneurial Process, one of Brown University’s highest-rated courses, has empowered thousands of students to start their own ventures. You might assume these ventures started because the founders were
... Read more
Purposeful Performance: The Secret Mix of Connecting, Leading, and Succeeding

by Jonathan Stanley ...

From profit to purpose: transform your business for meaningful impact.The business landscape is shifting. At one time, the profit-first model drove strategic decision-making. Now business leaders are struggling with disengaged employees, unclear plans, and lack of purpose. It's time to take a step back, get down to the heart of your organization's mission, and lead with purpose.In Purposeful ... Read more

$9.99 USD or Free with Kobo Plus

From profit to purpose: transform your business for meaningful impact.The business landscape is shifting. At one time, the profit-first model drove strategic decision-making. Now business leaders are struggling with disengaged employees, unclear plans, and lack of purpose. It's time to take a step back, get down to the heart of your organization's mission, and lead with purpose.In Purposeful
... Read more
麥肯錫最強問題解決法：傳說中麥肯錫內部最熱門資料大公開，7步驟解決人生所有難題

Bulletproof Problem Solving: The One Skill That Changes Everything

Translated by 李芳齡 ...

by 查爾斯．康恩, Charles Conn, 羅伯．麥連恩, Robert McLean ...

Google前執行長艾力克．施密特盛讚：「這本書破解了能系統性解決各種問題的密碼，你一定要學，一定要用。」榮獲麥肯錫官網10大好書、亞馬遜4.6顆星高評價世界知名麥肯錫顧問公司兩大資深合夥人，25年經驗淬鍊我該選擇什麼職業？我的積蓄夠支應下半場人生嗎？公司該提高產品訂價嗎？投資A公司還是B公司獲利高？機場該增設跑道嗎？要如何改善城市空氣品質？……從個人、企業到社會的諸多問題，怎麼解決？難的不是問題，而是解決問題的能力——學校沒教、AI辦不到的問題解決法，全球最佳管理顧問公司麥肯錫這樣教：定義→分解→排序→計畫→分析→統合→溝通，7步驟搞定！麥肯錫最常被引用的內部報告終於集結出書了！兩位麥肯錫資深合夥人發... ... Read more

$8.99 USD

Google前執行長艾力克．施密特盛讚：「這本書破解了能系統性解決各種問題的密碼，你一定要學，一定要用。」榮獲麥肯錫官網10大好書、亞馬遜4.6顆星高評價世界知名麥肯錫顧問公司兩大資深合夥人，25年經驗淬鍊我該選擇什麼職業？我的積蓄夠支應下半場人生嗎？公司該提高產品訂價嗎？投資A公司還是B公司獲利高？機場該增設跑道嗎？要如何改善城市空氣品質？……從個人、企業到社會的諸多問題，怎麼解決？難的不是問題，而是解決問題的能力——學校沒教、AI辦不到的問題解決法，全球最佳管理顧問公司麥肯錫這樣教：定義→分解→排序→計畫→分析→統合→溝通，7步驟搞定！麥肯錫最常被引用的內部報告終於集結出書了！兩位麥肯錫資深合夥人發...
... Read more
Streetlights and Shadows

Searching for the Keys to Adaptive Decision Making

by Gary A. Klein ...

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for ... Read more

$19.99 USD

An expert explains how conventional wisdom about decision making can get us into trouble—and why experience can’t be replaced by rules, procedures, or analytical methods.In making decisions, when should we go with our gut and when should we try to analyze every option? When should we use our intuition and when should we rely on logic and statistics? Most of us would probably agree that for
... Read more
Friend & Foe

When to Cooperate, When to Compete, and How to Succeed at Both

by Adam Galinsky, Maurice Schweitzer ...

What does it take to succeed? This question has fueled a long-running debate. Some have argued that humans are fundamentally competitive, and that pursuing self-interest is the best way to get ahead. Others claim that humans are born to cooperate and that we are most successful when we collaborate with others.In FRIEND AND FOE, researchers Galinsky and Schweitzer explain why this debate misses the ... Read more

$9.99 USD

What does it take to succeed? This question has fueled a long-running debate. Some have argued that humans are fundamentally competitive, and that pursuing self-interest is the best way to get ahead. Others claim that humans are born to cooperate and that we are most successful when we collaborate with others.In FRIEND AND FOE, researchers Galinsky and Schweitzer explain why this debate misses the
... Read more
Risk: A Very Short Introduction

A Very Short Introduction

by Baruch Fischhoff, John Kadvany ...

Series series Very Short Introductions
We find risks everywhere--from genetically modified crops, medical malpractice, and stem-cell therapy to intimacy, online predators, identity theft, inflation, and robbery. They arise from our own acts and they are imposed on us. In this Very Short Introduction, Baruch Fischhoff and John Kadvany draw on the sciences and humanities to explore and explain the many kinds of risk. Using simple ... Read more

$7.99 USD

We find risks everywhere--from genetically modified crops, medical malpractice, and stem-cell therapy to intimacy, online predators, identity theft, inflation, and robbery. They arise from our own acts and they are imposed on us. In this Very Short Introduction, Baruch Fischhoff and John Kadvany draw on the sciences and humanities to explore and explain the many kinds of risk. Using simple
... Read more
HBR Guide to Thinking Strategically (HBR Guide Series)

by Harvard Business Review ...

Series series HBR Guide
The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind ... Read more

$14.99 USD or Free with Kobo Plus

The essential guide for managers to learn how to think strategically, focus on the big picture, and develop the mindset they need to be ready to step up to leadership.Shows managers how to develop their strategic thinking skills and integrate strategic thinking into their daily work.Provide key insights and practical advice from a variety of experts to help managers develop and implement this kind
... Read more
Creating Great Choices

A Leader's Guide to Integrative Thinking

by Jennifer Riel, Roger L. Martin ...

Move Beyond Trade-Off ThinkingWhen it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of us don't get us what we need? In those cases, rather than choosing the least worst option, we can use the models in front of us to create ... Read more

$23.99 USD or Free with Kobo Plus

Move Beyond Trade-Off ThinkingWhen it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of us don't get us what we need? In those cases, rather than choosing the least worst option, we can use the models in front of us to create
... Read more
Perfect Phrases for Performance Reviews (EBOOK BUNDLE)

by Anne Bruce, Robert Bacal, Robert Bacal, Douglas Max ...

Meet or exceed all your goals with this comprehensive guide to performance reviews3 books in 1 eBook!Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express ... Read more

$22.99 USD

Meet or exceed all your goals with this comprehensive guide to performance reviews3 books in 1 eBook!Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and phrases you need to plan, conduct, and finalize performance reviews, this three-eBook set helps you express
... Read more
No More Gold Stars: Regenerating Capacity to Think for Ourselves

by Carol Sanford ...

Cultivate a new generation of self-reliant thinkers in this powerful approach to education and learning.Nothing short of a re-alignment of the heavens. Virtually a new and liberating way of looking at civilization. A BIG IDEA for big challenges.—Tom Peters, best-selling author of In Search of ExcellenceIn this groundbreaking shift to how we approach learning, best-selling author and business ... Read more

$9.99 USD or Free with Kobo Plus

Cultivate a new generation of self-reliant thinkers in this powerful approach to education and learning.Nothing short of a re-alignment of the heavens. Virtually a new and liberating way of looking at civilization. A BIG IDEA for big challenges.—Tom Peters, best-selling author of In Search of ExcellenceIn this groundbreaking shift to how we approach learning, best-selling author and business
... Read more
The Upside of Uncertainty

A Guide to Finding Possibility in the Unknown

by Nathan Furr ...

A science-backed guide for navigating and thriving through uncertainty—based on interviews and insights from world-renowned leaders, innovators, entrepreneurs, artists, and creatives.Whether you're searching for courage to start a new project, change careers, launch a business, develop an idea, or reinvent yourself after a disappointment or life change, you will face uncertainty—that ambiguous and ... Read more

$23.99 USD or Free with Kobo Plus

A science-backed guide for navigating and thriving through uncertainty—based on interviews and insights from world-renowned leaders, innovators, entrepreneurs, artists, and creatives.Whether you're searching for courage to start a new project, change careers, launch a business, develop an idea, or reinvent yourself after a disappointment or life change, you will face uncertainty—that ambiguous and
... Read more
Leadership

by Michael Heath ...

Series series Collins Business Secrets
The leadership secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Leadership.Includes how to:• Understand and develop your leadership style• Identify strategic goals for your department• Motivate and manage teams of all sizes• Build a culture of results and responsibility• Lead the way out of a crisis ... Read more

$0.99 USD

The leadership secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Leadership.Includes how to:• Understand and develop your leadership style• Identify strategic goals for your department• Motivate and manage teams of all sizes• Build a culture of results and responsibility• Lead the way out of a crisis
... Read more

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