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The Hybrid Call Center OS — AI Call-Center Growth Blueprint — From First Ring to Revenue

by Alex Strange ...

Build a call center that scales on purpose—human + AI, one calm week at a time.If your floor swings from "all lines busy" to "where did the leads go?", you don't need another silver-bullet script—you need an operating system. The Hybrid Call Center OS gives leaders, WFM pros, and pathway engineers a complete, battle-tested rhythm for running a mixed team of agents and automation.What you'll ... Read more

$9.99 USD or Free with Kobo Plus

Build a call center that scales on purpose—human + AI, one calm week at a time.If your floor swings from "all lines busy" to "where did the leads go?", you don't need another silver-bullet script—you need an operating system. The Hybrid Call Center OS gives leaders, WFM pros, and pathway engineers a complete, battle-tested rhythm for running a mixed team of agents and automation.What you'll
... Read more
Brain-Inspired Computing

4th International Workshop, BrainComp 2019, Cetraro, Italy, July 15–19, 2019, Revised Selected Papers

Edited by Katrin Amunts, Lucio Grandinetti, Thomas Lippert, Nicolai Petkov ...

Series series Springer Nature Proceedings Computer Science
This open access book constitutes revised selected papers from the 4th International Workshop on Brain-Inspired Computing, BrainComp 2019, held in Cetraro, Italy, in July 2019.The 11 papers presented in this volume were carefully reviewed and selected for inclusion in this book. They deal with research on brain atlasing, multi-scale models and simulation, HPC and data infra-structures for ... Read more

Free

This open access book constitutes revised selected papers from the 4th International Workshop on Brain-Inspired Computing, BrainComp 2019, held in Cetraro, Italy, in July 2019.The 11 papers presented in this volume were carefully reviewed and selected for inclusion in this book. They deal with research on brain atlasing, multi-scale models and simulation, HPC and data infra-structures for
... Read more
Versatile Hardware Analysis Techniques

From Waveform-based Analysis to Formal Verification

by Lucas Klemmer, Daniel Große ...

Series series Engineering (R0)
This book describes several versatile hardware analysis techniques that tackle existing and new challenges. These techniques cover different phases of the hardware development process, including the verification, debugging, and post-synthesis optimization phases. The authors introduce the Waveform Analysis Language (WAL), which allows users to code analysis tasks in the form of programs that run ... Read more

$134.09 USD

This book describes several versatile hardware analysis techniques that tackle existing and new challenges. These techniques cover different phases of the hardware development process, including the verification, debugging, and post-synthesis optimization phases. The authors introduce the Waveform Analysis Language (WAL), which allows users to code analysis tasks in the form of programs that run
... Read more
Ontologies

A Silver Bullet for Knowledge Management and Electronic Commerce

by Dieter Fensel ...

Series series Business and Management (R0)
Ontologies have been developed and investigated for some time in artificial intelligence to facilitate knowledge sharing and reuse. More recently, the notion of ontologies has attracted attention from fields such as databases, intelligent information integration, cooperative information systems, information retrieval, electronic commerce, enterprise application integration, and knowledge ... Read more

$49.49 USD

Ontologies have been developed and investigated for some time in artificial intelligence to facilitate knowledge sharing and reuse. More recently, the notion of ontologies has attracted attention from fields such as databases, intelligent information integration, cooperative information systems, information retrieval, electronic commerce, enterprise application integration, and knowledge
... Read more
HCI in Business, Government and Organizations

13th International Conference, HCIBGO 2026, Held as Part of the 28th HCI International Conference, HCII 2026, Montreal, QC, Canada, July 26–31, 2026, Proceedings, Part II

Edited by Fiona Fui-Hoon Nah, Keng Leng Siau ...

Series Book 2 - Springer Nature Proceedings Computer Science
The 13th International Conference on HCI in Business, Government and Organizations, HCIBGO 2026, held as part of the 28th International Conference on Human-Computer Interaction, HCI International 2026 (HCII 2026), took place in Montreal, QC, Canada, during July 2026.A total of 7435 individuals from academia, research institutes, industry, and government agencies from 94 countries submitted ... Read more

$71.99 USD

The 13th International Conference on HCI in Business, Government and Organizations, HCIBGO 2026, held as part of the 28th International Conference on Human-Computer Interaction, HCI International 2026 (HCII 2026), took place in Montreal, QC, Canada, during July 2026.A total of 7435 individuals from academia, research institutes, industry, and government agencies from 94 countries submitted
... Read more
Collaborations in Creativity

Exploring Human and Human-Computer Interactions

Edited by Nathalie Bonnardel ...

Series series Social Sciences (R0)
This edited book explores the nature of creative activities using the seven C’s of creativity framework, with a focus on collaboration. Addressing both Human-Human collaboration and Human-Computer collaboration with different technologies, it explores the relationships and constraints involved in collaborations amongst individuals, teams, and organizations, and offers valuable insights into the ... Read more

$152.09 USD

This edited book explores the nature of creative activities using the seven C’s of creativity framework, with a focus on collaboration. Addressing both Human-Human collaboration and Human-Computer collaboration with different technologies, it explores the relationships and constraints involved in collaborations amongst individuals, teams, and organizations, and offers valuable insights into the
... Read more
Performance Evaluation Software

Moving Object Detection and Tracking in Videos

by Bahadir Karasulu, Serdar Korukoglu ...

Series series Computer Science (R0)
Performance Evaluation Software: Moving Object Detection and Tracking in Videos introduces a software approach for the real-time evaluation and performance comparison of the methods specializing in moving object detection and/or tracking (D&T) in video processing. Digital video content analysis is an important item for multimedia content-based indexing (MCBI), content-based video retrieval (CBVR) ... Read more

$49.49 USD

Performance Evaluation Software: Moving Object Detection and Tracking in Videos introduces a software approach for the real-time evaluation and performance comparison of the methods specializing in moving object detection and/or tracking (D&T) in video processing. Digital video content analysis is an important item for multimedia content-based indexing (MCBI), content-based video retrieval (CBVR)
... Read more
Human Aspects of IT for the Aged Population. Design for Aging

First International Conference, ITAP 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015. Proceedings, Part I

Edited by Jia Zhou, Gavriel Salvendy ...

Series Book 1 - Springer Nature Proceedings Computer Science
The two LNCS volume set 9193-9194 constitutes the refereed proceedings of the First International Conference on Human Aspects of IT for the Aged Population, ITAP 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015, jointly with 15 other thematically conferences. The total of 1462 papers and 246 posters ... Read more

$49.49 USD

The two LNCS volume set 9193-9194 constitutes the refereed proceedings of the First International Conference on Human Aspects of IT for the Aged Population, ITAP 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, held in Los Angeles, CA, USA, in August 2015, jointly with 15 other thematically conferences. The total of 1462 papers and 246 posters
... Read more
Developing for Apple TV using tvOS and Swift

by Gary Bennett, Brad Lees, Stefan Kaczmarek ...

Series series Professional and Applied Computing (R0)
Gary Bennett, Brad Lees, and Stefan Kaczmarek, the team behind Swift 2 for Absolute Beginners, brings you a hands-on “Swift” introduction to the new tvOS SDK with a collection of app projects to try out.You’ll learn how to create a BookStore app for the TV, including using Stack Views for book details, how to create a photo gallery app, and how to use collection view and split view controllers ... Read more

$28.49 USD

Gary Bennett, Brad Lees, and Stefan Kaczmarek, the team behind Swift 2 for Absolute Beginners, brings you a hands-on “Swift” introduction to the new tvOS SDK with a collection of app projects to try out.You’ll learn how to create a BookStore app for the TV, including using Stack Views for book details, how to create a photo gallery app, and how to use collection view and split view controllers
... Read more
Rails Pocket Reference

A Quick Guide to Rails

by Eric Berry ...

Rails 2.1 brings a new level of stability and power to this acclaimed web development framework, but keeping track of its numerous moving parts is still a chore. Rails Pocket Reference offers you a painless alternative to hunting for resources online, with brief yet thorough explanations of the most frequently used methods and structures supported by Rails 2.1, along with key concepts you need to ... Read more

$7.19 USD

Rails 2.1 brings a new level of stability and power to this acclaimed web development framework, but keeping track of its numerous moving parts is still a chore. Rails Pocket Reference offers you a painless alternative to hunting for resources online, with brief yet thorough explanations of the most frequently used methods and structures supported by Rails 2.1, along with key concepts you need to
... Read more
TV-Anytime

Paving the Way for Personalized TV

by Alberto Gil Solla, Rafael G. Sotelo Bovino ...

Series series Computer Science (R0)
Television is a mature mass media with close to eight decades of regular broadcasts since its beginnings in Germany, the UK and the USA. Today, despite the spectacular growth of the Internet and social networks, television is still the leading medium for entertainment and information across the world, exerting an unparalleled influence on public opinion. Until recently television had undergone a ... Read more

$49.49 USD

Television is a mature mass media with close to eight decades of regular broadcasts since its beginnings in Germany, the UK and the USA. Today, despite the spectacular growth of the Internet and social networks, television is still the leading medium for entertainment and information across the world, exerting an unparalleled influence on public opinion. Until recently television had undergone a
... Read more
Artificial Intelligence and Soft Computing

18th International Conference, ICAISC 2019, Zakopane, Poland, June 16–20, 2019, Proceedings, Part I

Edited by Leszek Rutkowski, Rafał Scherer, Marcin Korytkowski, Witold Pedrycz, Ryszard Tadeusiewicz, Jacek M. Zurada ...

Series Book 1 - Springer Nature Proceedings Computer Science
The two-volume set LNCS 11508 and 11509 constitutes the refereed proceedings of of the 18th International Conference on Artificial Intelligence and Soft Computing, ICAISC 2019, held in Zakopane, Poland, in June 2019.The 122 revised full papers presented were carefully reviewed and selected from 333 submissions. The papers included in the first volume are organized in the following five parts: ... Read more

$80.09 USD

The two-volume set LNCS 11508 and 11509 constitutes the refereed proceedings of of the 18th International Conference on Artificial Intelligence and Soft Computing, ICAISC 2019, held in Zakopane, Poland, in June 2019.The 122 revised full papers presented were carefully reviewed and selected from 333 submissions. The papers included in the first volume are organized in the following five parts:
... Read more
Rediscovering Redis: Mastering Data Management

by Kameron Hussain, Frahaan Hussain ...

"Rediscovering Redis: Mastering Data Management" is an essential guide for developers, data engineers, and IT professionals looking to deepen their understanding of Redis, the high-performance in-memory database platform. This comprehensive resource delves into the core principles of Redis, from basic data structures to advanced features like clustering and persistence, offering readers a thorough ... Read more

$9.99 USD or Free with Kobo Plus

"Rediscovering Redis: Mastering Data Management" is an essential guide for developers, data engineers, and IT professionals looking to deepen their understanding of Redis, the high-performance in-memory database platform. This comprehensive resource delves into the core principles of Redis, from basic data structures to advanced features like clustering and persistence, offering readers a thorough
... Read more
Answer Set Programming

by Vladimir Lifschitz ...

Series series Computer Science (R0)
Answer set programming (ASP) is a programming methodology oriented towards combinatorial search problems. In such a problem, the goal is to find a solution among a large but finite number of possibilities. The idea of ASP came from research on artificial intelligence and computational logic. ASP is a form of declarative programming: an ASP program describes what is counted as a solution to the ... Read more

$62.99 USD

Answer set programming (ASP) is a programming methodology oriented towards combinatorial search problems. In such a problem, the goal is to find a solution among a large but finite number of possibilities. The idea of ASP came from research on artificial intelligence and computational logic. ASP is a form of declarative programming: an ASP program describes what is counted as a solution to the
... Read more
What You Need to Know About AI: Tips and Strategies for Success

by Rick Spair ...

Introducing "What You Need to Know About AI: Tips and Strategies for Success" – a groundbreaking and essential guide for anyone seeking to understand and leverage the transformative power of artificial intelligence within their organization.In today's rapidly evolving digital landscape, artificial intelligence has emerged as a disruptive force, reshaping industries and redefining the future of ... Read more

$18.95 USD or Free with Kobo Plus

Introducing "What You Need to Know About AI: Tips and Strategies for Success" – a groundbreaking and essential guide for anyone seeking to understand and leverage the transformative power of artificial intelligence within their organization.In today's rapidly evolving digital landscape, artificial intelligence has emerged as a disruptive force, reshaping industries and redefining the future of
... Read more
Bayesian Optimization in Action

by Quan Nguyen ...

Series series In Action
Bayesian optimization helps pinpoint the best configuration for your machine learning models with speed and accuracy. Put its advanced techniques into practice with this hands-on guide.In Bayesian Optimization in Action you will learn how to:Train Gaussian processes on both sparse and large data setsCombine Gaussian processes with deep neural networks to make them flexible and expressiveFind the ... Read more

$58.99 USD

Bayesian optimization helps pinpoint the best configuration for your machine learning models with speed and accuracy. Put its advanced techniques into practice with this hands-on guide.In Bayesian Optimization in Action you will learn how to:Train Gaussian processes on both sparse and large data setsCombine Gaussian processes with deep neural networks to make them flexible and expressiveFind the
... Read more
Electronic Visualisation in Arts and Culture

Edited by Jonathan P. Bowen, Suzanne Keene, Kia Ng ...

Series series Computer Science (R0)
Presenting the latest technological developments in arts and culture, this volume demonstrates the advantages of a union between art and science. Electronic Visualisation in Arts and Culture is presented in five parts:Imaging and CultureNew Art PracticeSeeing MotionInteraction and InterfacesVisualising HeritageElectronic Visualisation in Arts and Culture explores a variety of new theory and ... Read more

$143.09 USD

Presenting the latest technological developments in arts and culture, this volume demonstrates the advantages of a union between art and science. Electronic Visualisation in Arts and Culture is presented in five parts:Imaging and CultureNew Art PracticeSeeing MotionInteraction and InterfacesVisualising HeritageElectronic Visualisation in Arts and Culture explores a variety of new theory and
... Read more
Aprendizaje Automático En Acción

Un Libro Para El Lego, Guía Paso A Paso Para Los Novatos

by Alan T. Norman ...

Translated by Sebastian Bolivar ...

¿Está buscando un libro fundamental para comenzar con los conceptos básicos del aprendizaje automático? Mi libro le explicará los conceptos básicos de manera que sean fáciles de entender. Una vez que haya leído este libro, tendrá una sólida comprensión de los principios básicos que facilitarán el paso a un libro más avanzado si desea obtener más información.PUBLISHER: TEKTIME ... Read more

$3.99 USD or Free with Kobo Plus

¿Está buscando un libro fundamental para comenzar con los conceptos básicos del aprendizaje automático? Mi libro le explicará los conceptos básicos de manera que sean fáciles de entender. Una vez que haya leído este libro, tendrá una sólida comprensión de los principios básicos que facilitarán el paso a un libro más avanzado si desea obtener más información.PUBLISHER: TEKTIME
... Read more
Pervasive Advertising

Edited by Jörg Müller, Florian Alt, Daniel Michelis ...

Series series Computer Science (R0)
This book looks at the future of advertising from the perspective of pervasive computing. Pervasive computing encompasses the integration of computers into everyday devices, like the covering of surfaces with interactive displays and networked mobile phones. Advertising is the communication of sponsored messages to inform, convince, and persuade to buy. We believe that our future cities will be ... Read more

$89.09 USD

This book looks at the future of advertising from the perspective of pervasive computing. Pervasive computing encompasses the integration of computers into everyday devices, like the covering of surfaces with interactive displays and networked mobile phones. Advertising is the communication of sponsored messages to inform, convince, and persuade to buy. We believe that our future cities will be
... Read more
Contemporary Methods for Speech Parameterization

by Todor Ganchev ...

Series series Engineering (R0)
Contemporary Methods for Speech Parameterization offers a general view of short-time cepstrum-based speech parameterization and provides a common ground for further in-depth studies on the subject. Specifically, it offers a comprehensive description, comparative analysis, and empirical performance evaluation of eleven contemporary speech parameterization methods, which compute short-time cepstrum ... Read more

$40.49 USD

Contemporary Methods for Speech Parameterization offers a general view of short-time cepstrum-based speech parameterization and provides a common ground for further in-depth studies on the subject. Specifically, it offers a comprehensive description, comparative analysis, and empirical performance evaluation of eleven contemporary speech parameterization methods, which compute short-time cepstrum
... Read more
Minimalism

Designing Simplicity

by Hartmut Obendorf ...

Series series Computer Science (R0)
The notion of Minimalism is proposed as a theoretical tool supporting a more differentiated understanding of reduction and thus forms a standpoint that allows definition of aspects of simplicity.Possible uses of the notion of minimalism in the field of human–computer interaction design are examined both from a theoretical and empirical viewpoint, giving a range of results. Minimalism defines a ... Read more

$143.09 USD

The notion of Minimalism is proposed as a theoretical tool supporting a more differentiated understanding of reduction and thus forms a standpoint that allows definition of aspects of simplicity.Possible uses of the notion of minimalism in the field of human–computer interaction design are examined both from a theoretical and empirical viewpoint, giving a range of results. Minimalism defines a
... Read more
Functional Data Structures in R

Advanced Statistical Programming in R

by Thomas Mailund ...

Series series Professional and Applied Computing (R0)
Get an introduction to functional data structures using R and write more effective code and gain performance for your programs. This book teaches you workarounds because data in functional languages is not mutable: for example you’ll learn how to change variable-value bindings by modifying environments, which can be exploited to emulate pointers and implement traditional data structures. You’ll ... Read more

$28.49 USD

Get an introduction to functional data structures using R and write more effective code and gain performance for your programs. This book teaches you workarounds because data in functional languages is not mutable: for example you’ll learn how to change variable-value bindings by modifying environments, which can be exploited to emulate pointers and implement traditional data structures. You’ll
... Read more
Computational Science – ICCS 2018

18th International Conference, Wuxi, China, June 11–13, 2018, Proceedings, Part I

Edited by Yong Shi, Haohuan Fu, Yingjie Tian, Valeria V. Krzhizhanovskaya, Michael Harold Lees, Jack Dongarra, Peter M. A. Sloot ...

Series Book 1 - Springer Nature Proceedings Computer Science
The three-volume set LNCS 10860, 10861 + 10862 constitutes the proceedings of the 18th International Conference on Computational Science, ICCS 2018, held in Wuxi, China, in June 2018.The total of 155 full and 66 short papers presented in this book set was carefully reviewed and selected from 404 submissions. The papers were organized in topical sections named:Part I: ICCS Main TrackPart II: Track ... Read more

$49.49 USD

The three-volume set LNCS 10860, 10861 + 10862 constitutes the proceedings of the 18th International Conference on Computational Science, ICCS 2018, held in Wuxi, China, in June 2018.The total of 155 full and 66 short papers presented in this book set was carefully reviewed and selected from 404 submissions. The papers were organized in topical sections named:Part I: ICCS Main TrackPart II: Track
... Read more
The Python Workbook

A Brief Introduction with Exercises and Solutions

by Ben Stephenson ...

Series series Computer Science (R0)
This student-friendly textbook encourages the development of programming skills through active practice by focusing on exercises that support hands-on learning. The Python Workbook provides a compendium of 186 exercises, spanning a variety of academic disciplines and everyday situations. Solutions to selected exercises are also provided, supported by brief annotations that explain the technique ... Read more

$44.99 USD

This student-friendly textbook encourages the development of programming skills through active practice by focusing on exercises that support hands-on learning. The Python Workbook provides a compendium of 186 exercises, spanning a variety of academic disciplines and everyday situations. Solutions to selected exercises are also provided, supported by brief annotations that explain the technique
... Read more

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