Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

Smart Solution Book, The

68 Tools For Brainstorming, Problem Solving And Decision Making

by David Cotton ...

The Smart Solution Book explains each tool in detail – what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other.Frame problems so they can be solvedFind a solution to ... Read more

$12.99 USD

The Smart Solution Book explains each tool in detail – what it is, when and how to use it, its strengths and its limitations. The tools range from quick fixes, which can be used by someone working alone, to large scale solutions which can be used by groups of 100 and more. You can also use the tools separately or in combination with each other.Frame problems so they can be solvedFind a solution to
... Read more
An Introductory Guide to Systems Thinking

by David Kerr ...

The world around us is comprised of systems - organisational systems, business systems, political systems, family systems, inter-personal systems, biological systems, economic systems - the list goes on.This eBook, written by an experienced systems thinker and consultant, helps the reader develop an appreciation of the nature of systems - what they comprise of, how they function, how they sustain ... Read more

$4.75 USD or Free with Kobo Plus

The world around us is comprised of systems - organisational systems, business systems, political systems, family systems, inter-personal systems, biological systems, economic systems - the list goes on.This eBook, written by an experienced systems thinker and consultant, helps the reader develop an appreciation of the nature of systems - what they comprise of, how they function, how they sustain
... Read more
IoT Inc: How Your Company Can Use the Internet of Things to Win in the Outcome Economy

by Bruce Sinclair ...

Grab the top spot in your industry by seizing the power of IoTSmart products are everywhere. They’re in our companies, in our homes, in our pockets. People love these products. But what they love more is what these products do—and for anyone running a business today, outcomes are the key.The Internet of Things (IoT) is the point of connection between products and the results they deliver—it’s ... Read more

$26.69 USD

Grab the top spot in your industry by seizing the power of IoTSmart products are everywhere. They’re in our companies, in our homes, in our pockets. People love these products. But what they love more is what these products do—and for anyone running a business today, outcomes are the key.The Internet of Things (IoT) is the point of connection between products and the results they deliver—it’s
... Read more
Snapshots of the Mind

by Gary A. Klein ...

How people make decisions, size up situations, spot anomalies, and anticipate problems in real-world settings.Gary Klein, author of the bestselling Sources of Power, is the cognitive psychologist who discovered how people actually make decisions, particularly under time pressure and uncertainty. In Snapshots of the Mind, he offers a set of short essays—“snapshots” of different aspects of cognitive ... Read more

$21.99 USD

How people make decisions, size up situations, spot anomalies, and anticipate problems in real-world settings.Gary Klein, author of the bestselling Sources of Power, is the cognitive psychologist who discovered how people actually make decisions, particularly under time pressure and uncertainty. In Snapshots of the Mind, he offers a set of short essays—“snapshots” of different aspects of cognitive
... Read more
Negotiating the Impossible, Second Edition

How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle)

by Deepak Malhotra ...

**Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.Updated with 20% new material, including a brand-new chapter and discussion guide.**Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive ... Read more

$17.99 USD

**Award-winning professor from Harvard Business School offers a new and improved edition of his guide to navigating negotiation deadlock, while offering practical advice and stories of success.Updated with 20% new material, including a brand-new chapter and discussion guide.**Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive
... Read more
直覺陷阱2：認知非理性消費偏好，避免成為聰明的傻瓜

by 高登第 ...

定錨效應、稀缺性效應、選擇超荷效應、損失厭惡效應、心理帳戶效應、單純曝光效應……12個常見的消費認知偏誤效應，提供一看就懂的消費、行銷心理學！你老是被直覺誤導了嗎？人的直覺往往充滿陷阱。直覺下的認知偏誤，會使消費者作出錯誤判斷、衝動消費，這往往不是最利於自己的選擇。繼上一本談論大眾心理學的《直覺陷阱：擺脫認知偏誤，擁有理性又感性的30個超強心理素質》之後，本書以消費心理為主題，提出12個常見的消費心理效應，以消費者為出發點，解析消費者的想法，使其輕鬆避免消費場景中常遇見之直覺陷阱。除此之外，企業與廠商除了全力行銷自己的產品，也需要了解消費者的心態、動機、偏好和決策過程，才能調整並創新策略，獲得競爭優勢。這就是企業與消費者共同的雙贏。．我們作出決定時往往過度依賴我們所收到的第一筆資訊以作出判斷的傾向，這是一種認知偏誤，叫作「定錨效應」。如果產品一開始以較高的價格販賣，之後打折促銷 ... Read more

$8.99 USD

定錨效應、稀缺性效應、選擇超荷效應、損失厭惡效應、心理帳戶效應、單純曝光效應……12個常見的消費認知偏誤效應，提供一看就懂的消費、行銷心理學！你老是被直覺誤導了嗎？人的直覺往往充滿陷阱。直覺下的認知偏誤，會使消費者作出錯誤判斷、衝動消費，這往往不是最利於自己的選擇。繼上一本談論大眾心理學的《直覺陷阱：擺脫認知偏誤，擁有理性又感性的30個超強心理素質》之後，本書以消費心理為主題，提出12個常見的消費心理效應，以消費者為出發點，解析消費者的想法，使其輕鬆避免消費場景中常遇見之直覺陷阱。除此之外，企業與廠商除了全力行銷自己的產品，也需要了解消費者的心態、動機、偏好和決策過程，才能調整並創新策略，獲得競爭優勢。這就是企業與消費者共同的雙贏。．我們作出決定時往往過度依賴我們所收到的第一筆資訊以作出判斷的傾向，這是一種認知偏誤，叫作「定錨效應」。如果產品一開始以較高的價格販賣，之後打折促銷
... Read more
MBA in a Box

Practical Ideas from the Best Brains in Business

by Joel Kurtzman, Glenn Rifkind, Victoria Griffith ...

The best minds in business—at your serviceMBA in a Box brings together some of the best brains in business who show how the core curriculum of an MBA program works in the real world. People like Michael Porter, Rosabeth Moss Kanter, Adrian J. Slywotzky, Warren Bennis, and Bill George give you a box full of ideas and tools that can boost your career and help you add value to your organization. For ... Read more

$15.99 USD

The best minds in business—at your serviceMBA in a Box brings together some of the best brains in business who show how the core curriculum of an MBA program works in the real world. People like Michael Porter, Rosabeth Moss Kanter, Adrian J. Slywotzky, Warren Bennis, and Bill George give you a box full of ideas and tools that can boost your career and help you add value to your organization. For
... Read more
Statistics for Six Sigma Made Easy! Revised and Expanded Second Edition

by Warren Brussee ...

A PLAIN ENGLISH GUIDE TO SOLVING REAL-WORLD PROBLEMS WITH SIX SIGMASix Sigma is one of the most effective strategies for improving processes, creating better products, and boosting customer satisfaction, but business leaders often balk at its reputation for being too complex. Don't fall into that trap. Six Sigma is simple to understand and implement--if you have Statistics for Six Sigma Made Easy ... Read more

$25.99 USD

A PLAIN ENGLISH GUIDE TO SOLVING REAL-WORLD PROBLEMS WITH SIX SIGMASix Sigma is one of the most effective strategies for improving processes, creating better products, and boosting customer satisfaction, but business leaders often balk at its reputation for being too complex. Don't fall into that trap. Six Sigma is simple to understand and implement--if you have Statistics for Six Sigma Made Easy
... Read more
Strategic Continuous Process Improvement

by Gerhard J. Plenert ...

Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems ... Read more

$37.49 USD

Proven methods for achieving continuous process improvementResolve "quality chaos" by creating a link between quality problems and their optimal solutions. With a focus on building an integrated quality environment, Strategic Continuous Process Improvement: Which Quality Tools to Use and When to Use Them begins by discussing the different types of continuous process improvement (CPI) systems
... Read more
Secrets of the Moneylab

How Behavioral Economics Can Improve Your Business

by Kay-Yut Chen, Marina Krakovsky ...

Taking the findings of behavioral economics from the cocktail party to the boardroom.Experimental economist Kay-Yut Chen leads an economics lab at Hewlett- Packard-the first of its kind at any company. His groundbreaking research into human behavior has turned into tangible results for HP. He has saved the company millions of dollars, simply by explaining why people really do the things they do. ... Read more

$14.99 USD

Taking the findings of behavioral economics from the cocktail party to the boardroom.Experimental economist Kay-Yut Chen leads an economics lab at Hewlett- Packard-the first of its kind at any company. His groundbreaking research into human behavior has turned into tangible results for HP. He has saved the company millions of dollars, simply by explaining why people really do the things they do.
... Read more
Wait

The Art and Science of Delay

by Frank Partnoy ...

What do these scenarios have in common: a professional tennis player returning a serve, a woman evaluating a first date across the table, a naval officer assessing a threat to his ship, and a comedian about to reveal a punch line?In this counterintuitive and insightful work, author Frank Partnoy weaves together findings from hundreds of scientific studies and interviews with wide-ranging experts ... Read more

$10.99 USD

What do these scenarios have in common: a professional tennis player returning a serve, a woman evaluating a first date across the table, a naval officer assessing a threat to his ship, and a comedian about to reveal a punch line?In this counterintuitive and insightful work, author Frank Partnoy weaves together findings from hundreds of scientific studies and interviews with wide-ranging experts
... Read more
Hare Brain, Tortoise Mind

How Intelligence Increases When You Think Less

by Guy Claxton ...

"Backs up anecdotal studies of creativity with up-to-date Information about the latest research into brain function . . . a fascinating book." —Anthony Storr, author of Solitude: A Return to SelfIn these accelerated times, our decisive and businesslike ways of thinking are unprepared for ambiguity and paradox, and we've lost our appreciation for the value of "sleeping on it." We assume that the ... Read more

$12.99 USD or Free with Kobo Plus

"Backs up anecdotal studies of creativity with up-to-date Information about the latest research into brain function . . . a fascinating book." —Anthony Storr, author of Solitude: A Return to SelfIn these accelerated times, our decisive and businesslike ways of thinking are unprepared for ambiguity and paradox, and we've lost our appreciation for the value of "sleeping on it." We assume that the
... Read more
Flow

Get Everyone Moving in the Right Direction . . . and Loving It

by Ted Kallman, Andrew Kallman ...

Simple is seldom easy to implement.However, as a recent Flow trainee puts it, "Flow 'plays nice' with everyone! And, it will enable you to successfully customize and implement whatever solution you choose."Flow is the distillation of over fifty years of successful, hands-on experience that has delivered more than 100 million US dollars in value-add to companies in Europe, the United States, and ... Read more

$8.69 USD or Free with Kobo Plus

Simple is seldom easy to implement.However, as a recent Flow trainee puts it, "Flow 'plays nice' with everyone! And, it will enable you to successfully customize and implement whatever solution you choose."Flow is the distillation of over fifty years of successful, hands-on experience that has delivered more than 100 million US dollars in value-add to companies in Europe, the United States, and
... Read more
懷疑思考：認識偏誤，駕馭資訊與情緒，破框進階，提升你的核心競爭力

by 岡佐紀子, おか‧さきこ ...

Translated by 謝敏怡 ...

Series series 財經商管
充滿不確定性的VUCA時代，AI科技高速發展，資訊爆量、認知操弄掌握「懷疑思考」的能力，避免假資訊、偏誤與成見，看見選擇、突破現狀，發掘創見與新機會AI科技高速發展，資訊爆量、可快速取得，人人都有話語權。「先查再思考」的習慣，導致我們的思考能力鈍化。在瞬息萬變、充滿不確定性的VUCA時代，過去的準則未必有效，價值觀愈來愈多元，逆思維變成新常規，「懷疑思考」是你應培養的能力。本書作者岡佐紀子是問題解決顧問、卡內基訓練講師，擁有20年以上的講師經驗。年間研習、演講活動超過200場，活潑風趣、高參與度的課程設計，獲得日本數萬名以上的學員極高的評價。科技發展導致社會變遷，市場和日常生活也正在快速發生變化，舊有的機會持續消失，但是新的可能性也不斷出現。不論你學什麼、做什麼，「懷疑思考」都能夠幫助你探索不同觀點，把原先的「做不到」變成「做得到」。透過本書，一次濃縮學習：• 「懷疑思考」的三種基本思考法 ... Read more

$7.99 USD

充滿不確定性的VUCA時代，AI科技高速發展，資訊爆量、認知操弄掌握「懷疑思考」的能力，避免假資訊、偏誤與成見，看見選擇、突破現狀，發掘創見與新機會AI科技高速發展，資訊爆量、可快速取得，人人都有話語權。「先查再思考」的習慣，導致我們的思考能力鈍化。在瞬息萬變、充滿不確定性的VUCA時代，過去的準則未必有效，價值觀愈來愈多元，逆思維變成新常規，「懷疑思考」是你應培養的能力。本書作者岡佐紀子是問題解決顧問、卡內基訓練講師，擁有20年以上的講師經驗。年間研習、演講活動超過200場，活潑風趣、高參與度的課程設計，獲得日本數萬名以上的學員極高的評價。科技發展導致社會變遷，市場和日常生活也正在快速發生變化，舊有的機會持續消失，但是新的可能性也不斷出現。不論你學什麼、做什麼，「懷疑思考」都能夠幫助你探索不同觀點，把原先的「做不到」變成「做得到」。透過本書，一次濃縮學習：• 「懷疑思考」的三種基本思考法
... Read more
Understanding A3 Thinking

A Critical Component of Toyota's PDCA Management System

by Durward K. Sobek II., Art Smalley ...

Winner of a 2009 Shingo Research and Professional Publication Prize. Notably flexible and brief, the A3 report has proven to be a key tool In Toyota‘s successful move toward organizational efficiency, effectiveness, and improvement, especially within its engineering and R&D organizations. The power of the A3 report, however, derives not from th ... Read more

$57.99 USD

Winner of a 2009 Shingo Research and Professional Publication Prize. Notably flexible and brief, the A3 report has proven to be a key tool In Toyota‘s successful move toward organizational efficiency, effectiveness, and improvement, especially within its engineering and R&D organizations. The power of the A3 report, however, derives not from th
... Read more
Enterprise Risk Management

A Methodology for Achieving Strategic Objectives

by Gregory Monahan ...

Series Book 20 - Wiley and SAS Business Series
Written for enterprise risk management (ERM) practitioners who recognize ERM?s value to their organization, Enterprise Risk Management: A Methodology for Achieving Strategic Objectives thoroughly examines operational risk management and allows you to leverage ERM methodology in your organization by putting author and ERM authority Gregory Monahan's Strategic Objectives At Risk (SOAR) methodology ... Read more

$48.00 USD

Written for enterprise risk management (ERM) practitioners who recognize ERM?s value to their organization, Enterprise Risk Management: A Methodology for Achieving Strategic Objectives thoroughly examines operational risk management and allows you to leverage ERM methodology in your organization by putting author and ERM authority Gregory Monahan's Strategic Objectives At Risk (SOAR) methodology
... Read more
Generations, Inc.

From Boomers to Linksters--Managing the Friction Between Generations at Work

by Meagan Johnson, Larry Johnson ...

Now that five different generations are on the job simultaneously--from Traditionals to Generation Y to Millennials--it's important for companies to understand how their people can not only coexist and cooperate, but thrive together as a team.Written by Meagan and Larry Johnson, a father-daughter team of two generational experts, Generations, Inc. offers the perspectives of people of different ... Read more

$6.49 USD

Now that five different generations are on the job simultaneously--from Traditionals to Generation Y to Millennials--it's important for companies to understand how their people can not only coexist and cooperate, but thrive together as a team.Written by Meagan and Larry Johnson, a father-daughter team of two generational experts, Generations, Inc. offers the perspectives of people of different
... Read more
The Transparent Leader

How to Build a Great Company Through Straight Talk, Openness and Accountability

by Herb Baum, Tammy Kling ...

Drawing on his experience as a leader in some of the nation's largest corporations, Baum issues a convincing call for honest, ethical, "transparent" dealing throughout the business world. Baum outlines the management techniques he uses within and without the company to get outstanding results without skirting the rules or bending the truth. Baum maintains that by fostering trust, integrity and ... Read more

$6.99 USD

Drawing on his experience as a leader in some of the nation's largest corporations, Baum issues a convincing call for honest, ethical, "transparent" dealing throughout the business world. Baum outlines the management techniques he uses within and without the company to get outstanding results without skirting the rules or bending the truth. Baum maintains that by fostering trust, integrity and
... Read more
Leadership Toolbox for Project Managers

Achieve Better Results in a Dynamic World

by Michel A Dion ...

Project management is about delivering value and results. Project managers are under an incredible amount of stress, trying to complete their projects successfully. And when they do, they are often rewarded with increased responsibility such as managing projects with higher complexity and strategic importance.We live in a dynamic, innovative, fast-paced world with a high level of uncertainty. ... Read more

$3.63 USD

Project management is about delivering value and results. Project managers are under an incredible amount of stress, trying to complete their projects successfully. And when they do, they are often rewarded with increased responsibility such as managing projects with higher complexity and strategic importance.We live in a dynamic, innovative, fast-paced world with a high level of uncertainty.
... Read more
Left Brain, Right Stuff

How Leaders Make Winning Decisions

by Phil Rosenzweig ...

Left Brain, Right Stuff takes up where other books about decision making leave off. For many routine choices, from shopping to investing, we can make good decisions simply by avoiding common errors, such as searching only for confirming information or avoiding the hindsight bias. But as Phil Rosenzweig shows, for many of the most important, more complex situations we face -- in business, sports, ... Read more

$28.99 USD

Left Brain, Right Stuff takes up where other books about decision making leave off. For many routine choices, from shopping to investing, we can make good decisions simply by avoiding common errors, such as searching only for confirming information or avoiding the hindsight bias. But as Phil Rosenzweig shows, for many of the most important, more complex situations we face -- in business, sports,
... Read more
金錢陷阱：軟銀集團前總裁以扣人心弦的商業傳奇，揭露科技泡沫的真實與幻象

The Money Trap: Lost Illusions Inside the Tech Bubble

by 阿洛．薩瑪, Alok Sama ...

Translated by 張嘉倫 ...

ARM、NVIDIA、TikTok⋯⋯唯一揭露巨額投資現場的紀實－✮ 史上最大「願景基金」核心交易推動者的第一手視角✮ 從科技與金融的最前線揭示市場真相✮ 破除獨角獸神話與誇大炒作的迷思✮ 新創團隊、投資人、企業經營者的冷靜教科書✮特別收錄：寫給台灣讀者的作者序《金錢陷阱》絕非是頌揚財富或生意場上的風光或神話，而是指出那看似光鮮的追逐，往往終究是一場虛無。所幸，這樣的訊息，永遠不會過時。──阿洛．薩瑪 Alok Sama本書作者詳實描寫了在摩根士丹利的職涯，以及在軟銀與孫正義一同參與全球最知名科技公司的投資與併購，包括：安謀、雅虎、輝達、TikTok、Uber、T-Mobile、阿里巴巴和WeWork。▍在科技領域流動的龐大資金，真能為我們帶來更美好的繁榮願景？以成功與失敗為主軸，為讀者展現豐富的業... ... Read more

$12.99 USD

ARM、NVIDIA、TikTok⋯⋯唯一揭露巨額投資現場的紀實－✮ 史上最大「願景基金」核心交易推動者的第一手視角✮ 從科技與金融的最前線揭示市場真相✮ 破除獨角獸神話與誇大炒作的迷思✮ 新創團隊、投資人、企業經營者的冷靜教科書✮特別收錄：寫給台灣讀者的作者序《金錢陷阱》絕非是頌揚財富或生意場上的風光或神話，而是指出那看似光鮮的追逐，往往終究是一場虛無。所幸，這樣的訊息，永遠不會過時。──阿洛．薩瑪 Alok Sama本書作者詳實描寫了在摩根士丹利的職涯，以及在軟銀與孫正義一同參與全球最知名科技公司的投資與併購，包括：安謀、雅虎、輝達、TikTok、Uber、T-Mobile、阿里巴巴和WeWork。▍在科技領域流動的龐大資金，真能為我們帶來更美好的繁榮願景？以成功與失敗為主軸，為讀者展現豐富的業...
... Read more
Solve It!

The Mindset and Tools of Smart Problem Solvers

by Dietmar Sternad ...

Apply the strategies and tools of smart problem solving-and succeed in work and life!What do Albert Einstein, Elon Musk, Sherlock Holmes and Mahatma Gandhiʼs six-year-old granddaughter have in common? They are all masters of the art of smart problem solving-a highly sought-after skill that you can learn too!• Gain insights into the surprising findings of the science of problem solving• Develop a ... Read more

$9.99 USD

Apply the strategies and tools of smart problem solving-and succeed in work and life!What do Albert Einstein, Elon Musk, Sherlock Holmes and Mahatma Gandhiʼs six-year-old granddaughter have in common? They are all masters of the art of smart problem solving-a highly sought-after skill that you can learn too!• Gain insights into the surprising findings of the science of problem solving• Develop a
... Read more
Conceptual Blockbusting

A Guide to Better Ideas, Fifth Edition

by James L. Adams ...

A thoroughly revised edition of the classic on creativity, essential for individuals and teams who want to think outside the box.Some people are naturally creative and others aren't, right? Wrong. In this classic book on creativity, James Adams takes a unique approach to generating ideas and solving problems that has captivated, inspired, and guided thousands of people from all walks of life to ... Read more

$12.99 USD

A thoroughly revised edition of the classic on creativity, essential for individuals and teams who want to think outside the box.Some people are naturally creative and others aren't, right? Wrong. In this classic book on creativity, James Adams takes a unique approach to generating ideas and solving problems that has captivated, inspired, and guided thousands of people from all walks of life to
... Read more
Managing Corporate Design

Best Practices for In-House Graphic Design Departments

by Peter L. Phillips ...

Corporations increasingly view graphic design as a core strategic business competency in a highly competitive climate, and they are challenging their in-house designers to supply far more than a service or support function. Their new role is to provide sound solutions to real-world business pressures. Managing Corporate Design addresses-head-on-these new challenges in a highly practical manner ... Read more

$14.99 USD

Corporations increasingly view graphic design as a core strategic business competency in a highly competitive climate, and they are challenging their in-house designers to supply far more than a service or support function. Their new role is to provide sound solutions to real-world business pressures. Managing Corporate Design addresses-head-on-these new challenges in a highly practical manner
... Read more

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