Decision Making & Problem Solving in Management & Leadership & Business & Finance eBooks

It's All Politics

WINNING IN A WORLD WHERE HARD WORK AND TALENT AREN'T ENOUGH

by Kathleen Kelley Reardon Ph.D. ...

From It’s All PoliticsLike business in general, politics is not a spectator sport. You cannot afford to be apolitical at work if you have any aspirations for advancement. The only way to avoid politics is to avoid people—by finding an out-of-the-way corner where you can do your job. Of course, it’s the same job you’ll likely be doing for the rest of your career.In any job, when you reach a certain ... Read more

$12.99 USD

From It’s All PoliticsLike business in general, politics is not a spectator sport. You cannot afford to be apolitical at work if you have any aspirations for advancement. The only way to avoid politics is to avoid people—by finding an out-of-the-way corner where you can do your job. Of course, it’s the same job you’ll likely be doing for the rest of your career.In any job, when you reach a certain
... Read more
Wild Problems

A Guide to the Decisions That Define Us

by Russ Roberts ...

From the host of EconTalk, a guide to decision-making when you can't crunch the numbersAlgorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big decisions of life—the "wild problems" of who to marry, whether to have children, where to move, how to forge a ... Read more

$9.99 USD

From the host of EconTalk, a guide to decision-making when you can't crunch the numbersAlgorithms and apps analyze data and tell you how to beat the traffic, what books to buy, what music to listen to, and even who to date—often with great results. But what do you do when you face the big decisions of life—the "wild problems" of who to marry, whether to have children, where to move, how to forge a
... Read more
The Art of Action

How Leaders Close the Gaps between Plans, Actions and Results

by Stephen Bungay ...

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly ... Read more

$15.99 USD

What do you want me to do? This question is the enduring management issue, a perennial problem that Stephen Bungay shows has an old solution that is counter-intuitive and yet common sense. The Art of Action is a thought-provoking and fresh look at how managers can turn planning into execution, and execution into results. Drawing on his experience as a consultant, senior manager and a highly
... Read more
The Halo Effect

... and the Eight Other Business Delusions That Deceive Managers

by Phil Rosenzweig ...

Series series A Must-Read Guide for Managers
With two new chapters and a new preface, the award-winning book The Halo Effect continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.Too many of today’s most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails ... Read more

$13.99 USD

With two new chapters and a new preface, the award-winning book The Halo Effect continues to unmask the delusions found in the corporate world and provides a sharp understanding of what drives business success and failure.Too many of today’s most prominent management gurus make steel-clad guarantees based on claims of irrefutable research, promising to reveal the secrets of why one company fails
... Read more
The Customer Service Survival Kit

What to Say to Defuse Even the Worst Customer Situations

by Richard Gallagher ...

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone ... Read more

$12.99 USD

Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot.By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone
... Read more
Gerencia de ventas. Simplificada.

La verdad acerca de cómo conseguir resultados excepcionales de tu equipo de ventas

by Mike Weinberg ...

En este libro, Weinberg dice las cosas como son, exponiendo los problemas que invaden al equipo de ventas y los errores costosos que cometen incluso los gerentes de ventas mejor intencionados. La buena noticia es que con la asesoría correcta se pueden transformar los resultados.¿Por qué los equipos de ventas no alcanzan sus metas? Todos los días hay compañías, tanto grandes como pequeñas, que ... Read more

$11.99 USD

En este libro, Weinberg dice las cosas como son, exponiendo los problemas que invaden al equipo de ventas y los errores costosos que cometen incluso los gerentes de ventas mejor intencionados. La buena noticia es que con la asesoría correcta se pueden transformar los resultados.¿Por qué los equipos de ventas no alcanzan sus metas? Todos los días hay compañías, tanto grandes como pequeñas, que
... Read more
Meltdown

What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

by Chris Clearfield, András Tilcsik ...

**NAMED A BEST BOOK OF 2018 BY THE FINANCIAL TIMESA groundbreaking take on how complexity causes failure in all kinds of modern systems--from social media to air travel--this practical and entertaining book reveals how we can prevent meltdowns in business and life"Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how ... Read more

$14.99 USD

**NAMED A BEST BOOK OF 2018 BY THE FINANCIAL TIMESA groundbreaking take on how complexity causes failure in all kinds of modern systems--from social media to air travel--this practical and entertaining book reveals how we can prevent meltdowns in business and life"Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how
... Read more
The Step By Step Guide to Boosting your Salary

by Natalie Fisher ...

This guide on how to negotiate your salary, will give you the quick and dirty rundown of what you need to do to get a raise or boost your pay/salary. Whether going to a job interview and want to know how to negotiate, or you’ve been in a position for a while and it’s time for a raise, the principles are basically the same. This e-book will give you the step by step principles you need to master in ... Read more

Free

This guide on how to negotiate your salary, will give you the quick and dirty rundown of what you need to do to get a raise or boost your pay/salary. Whether going to a job interview and want to know how to negotiate, or you’ve been in a position for a while and it’s time for a raise, the principles are basically the same. This e-book will give you the step by step principles you need to master in
... Read more
What is Lean Six Sigma

by Michael George, David Rowlands, Bill Kastle ...

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the ... Read more

$12.99 USD

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the
... Read more
The Knowledge Illusion

Why We Never Think Alone

by Steven Sloman, Philip Fernbach ...

**“The Knowledge Illusion is filled with insights on how we should deal with our individual ignorance and collective wisdom.” —Steven PinkerWe all think we know more than we actually do.**Humans have built hugely complex societies and technologies, but most of us don’t even know how a pen or a toilet works. How have we achieved so much despite understanding so little? Cognitive scientists Steven ... Read more

$11.99 USD

**“The Knowledge Illusion is filled with insights on how we should deal with our individual ignorance and collective wisdom.” —Steven PinkerWe all think we know more than we actually do.**Humans have built hugely complex societies and technologies, but most of us don’t even know how a pen or a toilet works. How have we achieved so much despite understanding so little? Cognitive scientists Steven
... Read more
Crafting Engineering Strategy

How Thoughtful Decisions Solve Complex Problems

by Will Larson ...

Many engineers assume their organization doesn't have an engineering strategy—when in fact, they often do. It just may not be working. In Crafting Engineering Strategy, Will Larson (author of An Elegant Puzzle, Staff Engineer, and The Engineering Executive's Primer) offers a practical, example-rich guide to navigating technical and organizational complexity through structured, intentional strategy ... Read more

$24.49 USD

Many engineers assume their organization doesn't have an engineering strategy—when in fact, they often do. It just may not be working. In Crafting Engineering Strategy, Will Larson (author of An Elegant Puzzle, Staff Engineer, and The Engineering Executive's Primer) offers a practical, example-rich guide to navigating technical and organizational complexity through structured, intentional strategy
... Read more
Reengineering the Corporation

Manifesto for Business Revolution, A

by Michael Hammer, James Champy ...

$11.99 USD
Slack

Getting Past Burnout, Busywork, and the Myth of Total Efficiency

by Tom DeMarco ...

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them? ... Read more

Was $7.99 USD Now $6.99 USD

To most companies, efficiency means profits and growth. But what if your “efficient” company—the one with the reduced headcount and the “stretch” goals—is actually slowing down and losing money? What if your employees are burning out doing the work of two or more people, leaving them no time for planning, prioritizing, or even lunch? What if you’re losing employees faster than you can hire them?
... Read more
Mastering Project Portfolio Management

A Systems Approach to Achieving Strategic Objectives

by Michael J. Bible, Susan S. Bivins ...

This unique text provides a holistic view of project portfolio management (PPM) that includes people, process, tools, and techniques that work synergistically within the organization to produce portfolio decisions with the best chance of success. It illustrates the entire PPM process from strategic planning through portfolio evaluation and adjustment, including prioritizing objectives, identifying ... Read more

$44.99 USD

This unique text provides a holistic view of project portfolio management (PPM) that includes people, process, tools, and techniques that work synergistically within the organization to produce portfolio decisions with the best chance of success. It illustrates the entire PPM process from strategic planning through portfolio evaluation and adjustment, including prioritizing objectives, identifying
... Read more
The Most Common Mistakes Committed While Setting Goals

Set The Right Goals and Get Things Done

by Maxim Dsouza ...

Series series Lean Productivity Books
"You need a goal to be successful" is well-known self improvement advice that you've heard before. But is chasing any goal a guarantee of success? What if you go after a target that you achieve after painstaking effort, only to realize that it didn't bring you any happiness.Despite reaching your desired goal, you still feel hollow, you still feel discontented, and you still feel incomplete. If ... Read more

Free

"You need a goal to be successful" is well-known self improvement advice that you've heard before. But is chasing any goal a guarantee of success? What if you go after a target that you achieve after painstaking effort, only to realize that it didn't bring you any happiness.Despite reaching your desired goal, you still feel hollow, you still feel discontented, and you still feel incomplete. If
... Read more
The Positive Dog

A Story About the Power of Positivity

by Jon Gordon ...

Series series Jon Gordon
**More than 100,000 soldDiscover the benefits of being positive.**We all have two dogs inside of us. One dog is positive, happy, optimistic, and hopeful. The other dog is negative, mad, sad, pessimistic, and fearful. These two dogs often fight inside us, but guess who wins the fight? The one you feed the most. So begins the story about a negative mutt named Matt and a big dog named Bubba who ... Read more

$13.00 USD

**More than 100,000 soldDiscover the benefits of being positive.**We all have two dogs inside of us. One dog is positive, happy, optimistic, and hopeful. The other dog is negative, mad, sad, pessimistic, and fearful. These two dogs often fight inside us, but guess who wins the fight? The one you feed the most. So begins the story about a negative mutt named Matt and a big dog named Bubba who
... Read more
The Decision Book

Fifty Models for Strategic Thinking

by Mikael Krogerus, Roman Tschäppeler ...

Translated by Jenny Piening ...

An updated edition of the international bestseller that distills into a single volume the fifty best decision-making models.Every day, we face the same questions: How do I make the right decision? How can I work more efficiently? And, on a more personal level, what do I want?This updated edition of the international bestseller distills into a single volume the fifty best decision-making models ... Read more

$12.29 USD

An updated edition of the international bestseller that distills into a single volume the fifty best decision-making models.Every day, we face the same questions: How do I make the right decision? How can I work more efficiently? And, on a more personal level, what do I want?This updated edition of the international bestseller distills into a single volume the fifty best decision-making models
... Read more
The 7-T Success System

by Casey Kostecka ...

The 7-T Success System is designed as a guide for those who have the desire and drive to become a leader who inspires others to work toward a common goal. Within this comprehensive framework, you'll learn to identify the right things to focus on, and you'll be given a roadmap for doing those things in the right way. This book will help you identify what comprises great leadership, how to achieve ... Read more

$6.99 USD or Free with Kobo Plus

The 7-T Success System is designed as a guide for those who have the desire and drive to become a leader who inspires others to work toward a common goal. Within this comprehensive framework, you'll learn to identify the right things to focus on, and you'll be given a roadmap for doing those things in the right way. This book will help you identify what comprises great leadership, how to achieve
... Read more
Crucial Influence, Third Edition: Leadership Skills to Create Lasting Behavior Change

by Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler ...

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight ... Read more

$15.89 USD

The New York Times bestselling guide to leading positive change in any organization―updated with critical new insights, research, and case studiesThe world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight
... Read more
The Signals Are Talking

Why Today's Fringe Is Tomorrow's Mainstream

by Amy Webb ...

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you ... Read more

$11.99 USD

An expert in trend forecasting shows how to anticipate what’s next and prepare your business, your market, and your products for the future**“Amy Webb, with insight and a big dose of pragmatism, shows how to clearly see the next big disruption and then take action before it strikes.” ―Ram Charan, coauthor of the #1 New York Times bestseller ExecutionA Fast Company Best Book of the Year**How do you
... Read more
Resilience

Why Things Bounce Back

by Andrew Zolli, Ann Marie Healy ...

Discover a powerful new lens for viewing the world with fascinating implications for our companies, economies, societies, and planet as a whole.What causes one system to break down and another to rebound? Are we merely subject to the whim of forces beyond our control? Or, in the face of constant disruption, can we build better shock absorbers—for ourselves, our communities, our economies, and for ... Read more

$13.99 USD

Discover a powerful new lens for viewing the world with fascinating implications for our companies, economies, societies, and planet as a whole.What causes one system to break down and another to rebound? Are we merely subject to the whim of forces beyond our control? Or, in the face of constant disruption, can we build better shock absorbers—for ourselves, our communities, our economies, and for
... Read more
Cracking Creativity

The Secrets of Creative Genius

by Michael Michalko ...

From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways.Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a ... Read more

$12.99 USD

From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways.Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a
... Read more
Too Much Information

Understanding What You Don't Want to Know

by Cass R. Sunstein ...

The New York Times–bestselling co-author of Nudge explores how more information can make us happy or miserable—and why we sometimes avoid it but sometimes seek it out.How much information is too much? Do we need to know how many calories are in the giant vat of popcorn that we bought on our way into the movie theater? Do we want to know if we are genetically predisposed to a certain disease? Can ... Read more

$15.99 USD

The New York Times–bestselling co-author of Nudge explores how more information can make us happy or miserable—and why we sometimes avoid it but sometimes seek it out.How much information is too much? Do we need to know how many calories are in the giant vat of popcorn that we bought on our way into the movie theater? Do we want to know if we are genetically predisposed to a certain disease? Can
... Read more
Fix This Next

Make the Vital Change That Will Level Up Your Business

by Mike Michalowicz ...

From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent -- but there's no way ... Read more

$10.99 USD

From Mike Michalowicz, the author of PROFIT FIRST, CLOCKWORK, and THE PUMPKIN PLAN, comes the ultimate diagnostic tool for every entrepreneur.The biggest problem entrepreneurs have is that they don't know what their biggest problem is. If you find yourself trapped between stagnating sales, staff turnover, and unhappy customers, what do you fix first? Every issue seems urgent -- but there's no way
... Read more

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