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  • DESIRE TO SERVE

    Mindset for a service-centric organisation

    de VICK T.R. ...
    Have you ever wondered what makes a service experience memorable? Yes, it is the Desire To Serve.Loaded with real-life experiences, observations, and numerous interviews with people from different parts of the world, the writer Vick T.R gives an insight of how to inspire a service professional to serve better.He goes beyond good customer service and focuses on a change in mindset which is the ... Leer más

    $4.99 USD

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  • Mind Maps at Work

    How to be the best at work and still have time to play

    de Tony Buzan ...
    Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.Tony Buzan is the world-renowned inventor of Mind Maps who has helped ... Leer más

    $5.99 USD

  • Making Sense of Business: A No-Nonsense Guide to Business Skills for Managers and Entrepreneurs

    Determined businesspeople find ways of getting started even when they don't know how.  At some point, many entrepreneurs and managers feel they need to acquire new skills and brush up on existing ones in order to achieve targets, make money, and avoid mistakes.Making Sense of Business helps readers do just that, with expert guidance on key skills such as selling, presenting, and negotiating, and ... Leer más

    $14.39 USD

  • Purposeful Networking for Introverts

    How to Connect Without Feeling Overwhelmed

    de Mervin Yeo ...
    Do you dread networking events? Do you feel drained at social gatherings? Do you dislike making small talk? If you identify with these traits of introversion, this book is your saving grace. As the saying goes, our network is our net worth. The foolproof way to grow your business is to go out there and meet people face to face. But who said extroverts get to have it all in business? In fact, ... Leer más

    $2.99 USD o gratis con Kobo Plus

  • How To Motivate People

    Illustrates how managers can inspire individuals or teams to develop. Sets out guidelines on how to reduce negativity, boost positive feelings and foster enthusiasm and involvement. ... Leer más

    $11.79 USD

  • Management Rules

    50 New Rules for Managers

    de Jo Owen ...
    Let's face it, if you want to get ahead in business you cannot avoid people management – but we're often promoted because we're good at what we do, not because we display great management skills. We owe it to the people we manage to read up on the subject and get skilled! Luckily Jo Owen has laid out 50 essential lessons we need to learn to become the best manager we can be.Jo has studied what ... Leer más

    $24.00 USD

  • Business Genius

    A More Inspired Approach to Business Growth

    de Peter Fisk ...
    At last, a more inspired approach to business. Business Genius describes how to grow your business more effectively through intelligent strategy and imaginative leadership, radical innovation and sustained change. Combining the entrepreneurial passion of a start-up with the commercial rigour of large enterprises... this is for everyone who seeks the inspiration to think and act differently ... Leer más

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  • 101 Secrets to Building a Winning Business

    Are you serious about building a winning business? Then read this book.Why do some businesses struggle or even go under, while others go through the roof? The answer is It's not what you're selling, it's how you're running the show.Whatever your business interest or level, 101 Secrets to Building A Winning Business is packed with tips on how to run your show and build it up. Andrew Griffiths ... Leer más

    $10.19 USD o gratis con Kobo Plus

  • The Happy Manifesto

    Make Your Organization a Great Workplace

    de Henry Stewart ...
    Imagine a workplace where people are energized and motivated by being in control of the work they do. Imagine they are trusted and given freedom, within clear guidelines, to decide how to achieve their results. Imagine they are able to get the life balance they want. Imagine they are valued according to the work they do, rather than the number of hours they spend at their desk.Wouldn't you want to ... Leer más

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  • Brilliant Answers to Tough Interview Questions

    de Susan Hodgson ...
    Series series Brilliant Business
    What does it take to really shine in any interview?Learn how to recognise your strengths and play to them, how to deal with your weak spots and avoid panic and clichéd answers. Discover the art of turning every question to your advantage and learn the secrets behind a brilliant answer, so you will always know the right thing to say.With over 200 of the most commonly-asked questions and ideal ... Leer más

    $9.89 USD

  • Tafelberg Short: Your Small Business Nightmare

    And how to wake up

    Series series Tafelberg Kort/Tafelberg Short
    Do you work yourself to death without making enough money? Are you are at the crossroads and don't know where to turn next? If your small business dream has turned into a nightmare, then this book is for you. Business consultant and popular blogger Bertie du Plessis provides you with sensible, realistic ways of getting yourself out of the mess - and into the black. Packed with hard-won, straight ... Leer más

    $3.76 USD

  • Customer Experience Manual, The

    How to design, measure and improve customer experience in your business

    Customer Experience (CE) is becoming seen as a key component of business strategy, yet knowing the practical steps of what to do can be tricky. The Customer Experience Book helps you understand where you are now, what to do, and how to improve for your business.From Customer Journey Mapping to using Big Data, this is the ultimate Customer Experience manual for businesses, whatever the size of your ... Leer más

    $13.69 USD