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“shane green”

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  • Culture Hacker

    Reprogramming Your Employee Experience to Improve Customer Service, Retention, and Performance

    de Shane Green ...
    HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY"I LOVE THIS BOOK!"—CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me"When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization. ... Leer más

    $18.00 USD

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  • Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

    de Doug Lipp ...
    With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that ... Leer más

    $20.79 USD

  • Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed

    de Loretta Malandro ...
    MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESSSpeak Up, Show Up, and Stand Out provides the rules for exemplary business communication.This lean and effective guide isn’t just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and skills readers need to build influence, deliver results, ... Leer más

    $20.19 USD

  • Design Leadership

    How Top Design Leaders Build and Grow Successful Organizations

    de Richard Banfield ...
    What does it take to be the leader of a design firm or group? We often assume they have all the answers, but in this rapidly evolving industry they’re forced to find their way like the rest of us. So how do good design leaders manage? If you lead a design group, or want to understand the people who do, this insightful book explores behind-the-scenes strategies and tactics from leaders of top ... Leer más

    $24.99 USD

  • Awakening Compassion at Work

    The Quiet Power That Elevates People and Organizations

    de Monica Worline, Jane E. Dutton ...
    Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in ... Leer más

    $20.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • The Positive Organization

    Breaking Free from Conventional Cultures, Constraints, and Beliefs

    de Robert E. Quinn ...
    Beholden to accepted assumptions about people and organizations, too many enterprises waste human potential. Robert Quinn shows how to defy convention and create organizations where people feel fully engaged and continually rewarded, where both individually and collectively they flourish and exceed expectations.The problem is that leaders are following a negative and constraining “mental map” that ... Leer más

    $28.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • The Fear-free Organization

    Vital Insights from Neuroscience to Transform Your Business Culture

    de Paul Brown, Joan Kingsley, Sue Paterson ...
    Evidence from neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, explore new ideas, and channel their energies in ways that work for them. And yet many organizations are filled with bullies, vicious gossip, undermining behaviours, hijacking tactics, political jockeying for position, favouritism and other factors that instil fear and ... Leer más

    $38.99 USD

  • What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce

    de Jennifer J. Deal, Alec Levenson ...
    The most comprehensive, in-depth look at Millennials to date—essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforceMillennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do ... Leer más

    $29.59 USD

  • The Future Workplace Experience: 10 Rules For Mastering Disruption in Recruiting and Engaging Employees

    de Jeanne Meister, Kevin J. Mulcahy ...
    Axiom Business Book Award Silver Medal WinnerDISRUPTIVE TECHNOLOGIES. THE GIG ECONOMY. BREADWINNER MOMS. DATA-DRIVEN RECRUITING. PERSONALIZED LEARNING.In a business landscape rocked by constant change and turmoil, companies like Airbnb, Cisco, GE Digital, Google, IBM, and Microsoft are reinventing the future of work. What is it that makes these companies so different? They’re strategic, they’re ... Leer más

    $25.19 USD

  • Rewire

    A Radical Approach to Tackling Diversity and Difference

    de Chris Yates, Pooja Sachdev ...
    A new perspective on tackling diversity and difference in the workplace.Rewire: A Radical Approach to Tackling Diversity and Difference takes a fresh look at the issue of equality, diversity and inclusion at work. It critiques the current thinking and practices that are responsible for slow progress in this area, while providing readers with a new, holistic and tactical perspective that leverages ... Leer más

    $27.99 USD

  • A Pathway to Profit

    Culture Impacts Performance The Story of a Struggling Company Achieving Profitability through Cultural Transformation

    de Anita Pugh Caroline Hipple Chris Matthies Dixon Bartlett ...
    A Pathway to Profit is more than a management book; it is also a primer giving a behind-the-scenes picture of developing a culture linking people and profit. The authors’ step-by-step pathway provides a strategic overview, describes a recommended architecture on which to build an organization’s culture, and presents a plan for developing leaders to ensure associate participation in achieving ... Leer más

    $6.99 USD

  • Building a Culture of Innovation

    A Practical Framework for Placing Innovation at the Core of Your Business

    de Cris Beswick, Derek Bishop, Jo Geraghty ...
    SHORTLISTED: CMI Management Book of the Year 2017 - Innovation and Entrepreneurship CategoryBeing a truly innovative company is more than dreaming up new products and services by external consultants and internal taskforces. Staying one step ahead of the competition requires you to embed innovation into your organizational culture. Innovation needs to be embodied in everything that gets done by ... Leer más

    $46.99 USD