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Breakers

Leading by Destruction in the Innovation Driven Economy

de Nicholas J. Webb ...

What leaders today must realize is that they are living in a post-authoritative, innovation-centric economy. The old skills of authoritarianism, layered hierarchical management structures, and risk-centric philosophies, work schedules, and environments hold very little value in today’s workplace. They’re obsolete. The post- authoritative economy mandates innovation, speed, and connectivity. These ... Leer más

$9.99 USD o gratis con Kobo Plus

What leaders today must realize is that they are living in a post-authoritative, innovation-centric economy. The old skills of authoritarianism, layered hierarchical management structures, and risk-centric philosophies, work schedules, and environments hold very little value in today’s workplace. They’re obsolete. The post- authoritative economy mandates innovation, speed, and connectivity. These
... Leer más
顧客討厭什麼！？

消除顧客討厭的東西，讓你的產品/服務成為最好的選擇

de 尼古拉斯‧韋伯, NICHOLAS J. WEBB ...

Traducido por 陳雅莉 ...

Series Libro 40 - 經營管理
內容簡介　　我們生活在一個競爭激烈的市場中，每位消費者都有許多選擇。沒有一家公司、品牌或服務會受到消費者100%的喜愛。為了成為顧客最好的選擇，大多數人必須最不討厭你。因此，你需要從消除顧客討厭的東西開始。本書告訴你要採取行動，包括︰　　1.如何降低顧客厭惡程度的積累，進而堆疊出對品牌的信賴　　2.五個關鍵接觸點的重要性，企業應戒慎恐懼防範未然　　3.確保第一線銷售人員訓練有素　　4.企業應致力於建立「品牌大使」　　5.認清十大顧客體驗殺手和解決方案　　6.將「幸福」作為一種策略　　「討厭」可能是社會科學家希冀在消費者黑箱(black box)挖掘的寶藏，因為，影響消費者惠顧並產生忠誠的因素，已有約90%被發掘並實踐中。若任何一家企業能率先實踐本書的建議「減少顧客厭惡點」，即使對顧客惠顧的影響力僅有5%，卻是競爭致勝的關鍵因素。作者介紹作者簡介</strong... ... Leer más

$10.99 USD o gratis con Kobo Plus

內容簡介　　我們生活在一個競爭激烈的市場中，每位消費者都有許多選擇。沒有一家公司、品牌或服務會受到消費者100%的喜愛。為了成為顧客最好的選擇，大多數人必須最不討厭你。因此，你需要從消除顧客討厭的東西開始。本書告訴你要採取行動，包括︰　　1.如何降低顧客厭惡程度的積累，進而堆疊出對品牌的信賴　　2.五個關鍵接觸點的重要性，企業應戒慎恐懼防範未然　　3.確保第一線銷售人員訓練有素　　4.企業應致力於建立「品牌大使」　　5.認清十大顧客體驗殺手和解決方案　　6.將「幸福」作為一種策略　　「討厭」可能是社會科學家希冀在消費者黑箱(black box)挖掘的寶藏，因為，影響消費者惠顧並產生忠誠的因素，已有約90%被發掘並實踐中。若任何一家企業能率先實踐本書的建議「減少顧客厭惡點」，即使對顧客惠顧的影響力僅有5%，卻是競爭致勝的關鍵因素。作者介紹作者簡介</strong...
... Leer más
Audiolibro

Lucid Leadership

The Leadership Power of Clarity

de Nicholas J. Webb, Chase Webb ...

Narrado por Dalan Decker ...

Completo

5 hora 57 minutos

Lucid Leadership tackles the toughest challenge facing organizational leaders today: how to get unfiltered, honest information from multiple sources and transform it into industry leading growth. In this powerful audiobook, the father and son team of Nicholas and Chase Webb reveal how leaders facing a bewildering mass of data and opinions can cut through the static, get a grip on reality, make ... Leer más

$10.99 USD o gratis con Kobo Plus

Lucid Leadership tackles the toughest challenge facing organizational leaders today: how to get unfiltered, honest information from multiple sources and transform it into industry leading growth. In this powerful audiobook, the father and son team of Nicholas and Chase Webb reveal how leaders facing a bewildering mass of data and opinions can cut through the static, get a grip on reality, make
... Leer más
Audiolibro

One Step Ahead

How to Dominate Your Market with Innovation Leadership

de Nicholas J. Webb ...

Narrado por Dalan Decker ...

Completo

6 hora 25 minutos

In today’s hypercompetitive business environment, the difference between winning and losing is often slight. It’s like a race, where the fastest runner who crosses the line just One Step Ahead of the pack is victorious—and the number two finisher is quickly forgotten. This insightful book, packed with proven concepts, shows you how to keep your organization in front of the competition. Using his ... Leer más

$10.99 USD o gratis con Kobo Plus

In today’s hypercompetitive business environment, the difference between winning and losing is often slight. It’s like a race, where the fastest runner who crosses the line just One Step Ahead of the pack is victorious—and the number two finisher is quickly forgotten. This insightful book, packed with proven concepts, shows you how to keep your organization in front of the competition. Using his
... Leer más
Audiolibro

Happy Work

How to Create a Culture of Happiness

de Nicholas J. Webb ...

Narrado por Dalan Decker ...

Completo

6 hora 3 minutos

For over 30 years, I’ve been honored to serve some of the best brands in the world as a consultant and strategic advisor. I’ve seen highly respected CEOs, leaders, and managers launch “quality of work life” initiatives. These leaders rightly believed that happy employees were better employees, and they sought changes that would fulfill those conditions. Regrettably, despite high expectations, ... Leer más

$11.99 USD o gratis con Kobo Plus

For over 30 years, I’ve been honored to serve some of the best brands in the world as a consultant and strategic advisor. I’ve seen highly respected CEOs, leaders, and managers launch “quality of work life” initiatives. These leaders rightly believed that happy employees were better employees, and they sought changes that would fulfill those conditions. Regrettably, despite high expectations,
... Leer más
Audiolibro

Chaotic Change

Embracing Chaos To Drive Innovation And Growth

de Nicholas J. Webb ...

Narrado por Andrew Baldwin ...

Completo

8 hora 15 minutos

Chaotic Change is designed to be a comprehensive guide for leaders, innovators, and change-makers navigating the complexities of the modern business landscape. Through personal anecdotes, case studies, and practical strategies, this book provides a roadmap for managing chaotic change—a process that drives and sustains innovation. From grasping the dynamics of strategic excellence to fostering a ... Leer más

$17.99 USD o gratis con Kobo Plus

Chaotic Change is designed to be a comprehensive guide for leaders, innovators, and change-makers navigating the complexities of the modern business landscape. Through personal anecdotes, case studies, and practical strategies, this book provides a roadmap for managing chaotic change—a process that drives and sustains innovation. From grasping the dynamics of strategic excellence to fostering a
... Leer más
Audiolibro

What Customers Crave

How to Create Relevant and Memorable Experiences at Every Touchpoint

de Nicholas J. Webb ...

Narrado por James Foster ...

Completo

7 hora 1 minutos

The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love ... Leer más

$35.99 USD

Disponible también en: eBook

The best companies in the world discover what their customers desire—and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love
... Leer más

Disponible también en: eBook

Audiolibro

Before We Were Yours

A Novel

de Lisa Wingate ...

Narrado por Emily Rankin, Catherine Taber ...

Completo

14 hora 29 minutos

**THE BLOCKBUSTER HIT—Over two million copies sold! A New York Times, USA Today, Wall Street Journal, and Publishers Weekly Bestseller“Poignant, engrossing.”—People • “Lisa Wingate takes an almost unthinkable chapter in our nation’s history and weaves a tale of enduring power.”—Paula McLainMemphis, 1939.** Twelve-year-old Rill Foss and her four younger siblings live a magical life aboard their ... Leer más

$25.99 USD

Disponible también en: eBook

**THE BLOCKBUSTER HIT—Over two million copies sold! A New York Times, USA Today, Wall Street Journal, and Publishers Weekly Bestseller“Poignant, engrossing.”—People • “Lisa Wingate takes an almost unthinkable chapter in our nation’s history and weaves a tale of enduring power.”—Paula McLainMemphis, 1939.** Twelve-year-old Rill Foss and her four younger siblings live a magical life aboard their
... Leer más

Disponible también en: eBook
Audiolibro

Gone Girl

A Novel

de Gillian Flynn ...

Narrado por Julia Whelan, Kirby Heyborne ...

Completo

19 hora 57 minutos

**#1 NEW YORK TIMES BESTSELLER • The “mercilessly entertaining” (Vanity Fair) instant classic “about the nature of identity and the terrible secrets that can survive and thrive in even the most intimate relationships” (Lev Grossman, Time “One of the Best Books of the Decade”)—now featuring never-before-published deleted scenesONE OF TIME'S 100 BEST MYSTERY AND THRILLER BOOKS OF ALL TIME, ONE OF ... Leer más

$27.99 USD

Disponible también en: eBook

**#1 NEW YORK TIMES BESTSELLER • The “mercilessly entertaining” (Vanity Fair) instant classic “about the nature of identity and the terrible secrets that can survive and thrive in even the most intimate relationships” (Lev Grossman, Time “One of the Best Books of the Decade”)—now featuring never-before-published deleted scenesONE OF TIME'S 100 BEST MYSTERY AND THRILLER BOOKS OF ALL TIME, ONE OF
... Leer más

Disponible también en: eBook
Audiolibro

All the Light We Cannot See

A Novel

de Anthony Doerr ...

Narrado por Zach Appelman ...

Completo

16 hora 2 minutos

Winner of the Audie Award for Fiction*NOW A NETFLIX LIMITED SERIES—from producer and director Shawn Levy (Stranger Things) starring Mark Ruffalo, Hugh Laurie, and newcomer Aria Mia Loberti*Winner of the Pulitzer Prize and National Book Award finalist, the beloved instant New York Times bestseller and New York Times Book Review Top 10 Book about a blind French girl and a German boy whose paths ... Leer más

$29.99 USD

Disponible también en: eBook

Winner of the Audie Award for Fiction*NOW A NETFLIX LIMITED SERIES—from producer and director Shawn Levy (Stranger Things) starring Mark Ruffalo, Hugh Laurie, and newcomer Aria Mia Loberti*Winner of the Pulitzer Prize and National Book Award finalist, the beloved instant New York Times bestseller and New York Times Book Review Top 10 Book about a blind French girl and a German boy whose paths
... Leer más

Disponible también en: eBook
Audiolibro

Where the Crawdads Sing: Reese's Book Club

de Delia Owens ...

Narrado por Cassandra Campbell ...

Completo

12 hora 12 minutos

**#1 NEW YORK TIMES BESTSELLING PHENOMENON—NOW A MAJOR MOTION PICTURE!More than 18 million copies sold worldwideA Reese’s Book Club PickA Business Insider Defining Book of the Decade“I can't even express how much I love this book! I didn't want this story to end!”—Reese Witherspoon“Painfully beautiful.”—The New York Times Book Review**For years, rumors of the “Marsh Girl” have haunted Barkley Cove ... Leer más

$22.99 USD

Disponible también en: eBook

**#1 NEW YORK TIMES BESTSELLING PHENOMENON—NOW A MAJOR MOTION PICTURE!More than 18 million copies sold worldwideA Reese’s Book Club PickA Business Insider Defining Book of the Decade“I can't even express how much I love this book! I didn't want this story to end!”—Reese Witherspoon“Painfully beautiful.”—The New York Times Book Review**For years, rumors of the “Marsh Girl” have haunted Barkley Cove
... Leer más

Disponible también en: eBook
Audiolibro

Never Split the Difference

Negotiating As If Your Life Depended On It

de Chris Voss, Tahl Raz ...

Narrado por Michael Kramer ...

Completo

8 hora 7 minutos

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, ... Leer más

$25.99 USD

Disponible también en: eBook

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator,
... Leer más

Disponible también en: eBook

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經營管理

Breakers

顧客討厭什麼！？

Lucid Leadership

One Step Ahead

Happy Work

Chaotic Change

What Customers Crave

La gente que leyó estos también disfrutó

Before We Were Yours

Gone Girl

All the Light We Cannot See

Where the Crawdads Sing: Reese's Book Club

Never Split the Difference

eReaders

Aplicaciones

Accesorios

Carrito de compra

¡Obtienes el tratamiento VIP!

Tu carrito de compra está vacío

Disponible el:

1 audiolibro mensual

+ Prueba gratis de 30 días

Disponible el:

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Serie m´´as popular en Estados Unidos

經營管理

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