Skip to main content
Search Button
Estados Unidos Tienda Kobo Tarjetas de regalo Ayuda

Kobo Rakuten

Wishlist

Carrito de compra

¡Obtienes el tratamiento VIP!

Artículos no disponibles para compra.
Por favor revisa tu carrito. Puedes eliminar los artículos no disponibles ahora o los eliminaremos nosotros automáticamente al momento de pagar.
artículosartículo
artículosartículo

Recomendado para ti

Loading...


Serie m´´as popular en Estados Unidos

1 - 12 de 12 resultados para “nadji”
Skip side bar filters

  • Mémento 100% visuel des bilans sanguins et autres examens biologiques IFSI

    150 fiches colorées pour mémoriser facilement tous les examens biologiques, utiles pour réviser e...

    de Hélène Diot, Dounya Nadji ...
    Ce livre de poche tout en couleurs synthétise en 150 fiches très visuelles ou mind map, tout ce qu'il faut retenir sur les bilans sanguins pendant ses 3 années d'études en IFSI.Ces fiches sont classées en 9 parties : 1. La biochimie ; 2. L'hématologie ; 3. La pharmaco-toxicologie ; 4. La virologie ; 5. L'immuno-hématologie érythrocytaire ; 6. La parasitologie ; 7. La bactériologie ; 8. L ... Leer más

    $11.99 USD

  • Journal d'Anne Frank

    de Antoine Ozanam, Nadji ...
    L'adaptation fidèle du journal intime d'Anne Frank, un best-seller mondial. Un roman graphique tout en émotion. ... Leer más

    $14.99 USD

  • Le Syndrome déficitaire intellectuel

    de Oumar Nadji ...
    Series series Itinérances
    Bien que le SDI (syndrome déficitaire intellectuel) soit un virus nocif, certains suzerains circonspects ont pu, grâce à un antivirus ingénieux et pensant, faire de leur nation les pays de cocagne de la planète. Car non seulement le lait et le miel, proposés par l’éternel Dieu, y coulent, mais aussi des dollars, devenus sources de convoitise. L’exploitation de l’or noir en Afrique constitue un ... Leer más

    $5.99 USD

  • Taking Your Customer Care™ to the Next Level

    Customer Retention Depends Upon Customer Care

    de Steve Brubaker, Nadji Tehrani ...
    Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. Thats a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care experts, explore how to go the extra mile in keeping customers happy. Whether you work at a startup or an established organization, youll find proven strategies that will help you: ... Leer más

    $8.99 USD

La gente que leyó estos también disfrutó

  • When Digital Becomes Human

    The Transformation of Customer Relationships

    de Steven Van Belleghem ...
    WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read CategoryIn an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a sustainable source of competitive advantage. But success doesn't just rely on digital engagement and excellence, but also on combining a digital-first ... Leer más

    $35.99 USD

  • The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience

    de Hyken,Shep ...
    Customer service isnt a departmentits a philosophy that includes every person and aspect of the best and brightest companies. In a tough competitive and price-sensitive economy customer service is one of the most essential tools to separate your business from the competition. In this sequel to the bestseller The Cult of the Customer Shep Hyken delivers seven powerful strategies that any ... Leer más

    $8.99 USD o gratis con Kobo Plus

  • Best Practices

    Building Your Business with Customer-Focused Solut

    de Arthur Andersen, Robert Heibeler, Thomas B. Kelly, Charles Ketteman ...
    Comprehensive and on the cutting edge, Best Practices will serve as an invaluable information resource.**What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business?Thanks to over six years of ongoing research and an ... Leer más

    $12.99 USD

  • 1,001 Ways to Keep Customers Coming Back

    WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

    de Donna Greiner, Theodore B. Kinni ...
    Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep ... Leer más

    $14.99 USD

  • 7 Tenets of Taxi Terry (PB)

    de Scott McKain ...
    Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever ReadNo matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver--especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life.Bestselling ... Leer más

    $17.99 USD

  • Unlocking the Hidden Customer Experience

    Short Stories of Remarkable Practices That Ensure Success

    de Colin Shaw ...
    Colin Shaw’s new eBook, “Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices that Ensure Success” explores both the philosophy behind great Customer Experience and the best (and worst) real-world examples of them. As the founder and CEO of Beyond Philosophy and author of four best-selling books on Customer Experience, Shaw uses his expertise to point out where today’s ... Leer más

    $9.99 USD o gratis con Kobo Plus

  • IoT Inc.: How Your Company Can Use the Internet of Things to Win in the Outcome Economy

    de Bruce Sinclair ...
    Grab the top spot in your industry by seizing the power of IoTSmart products are everywhere. They’re in our companies, in our homes, in our pockets. People love these products. But what they love more is what these products do—and for anyone running a business today, outcomes are the key.The Internet of Things (IoT) is the point of connection between products and the results they deliver—it’s ... Leer más

    $26.99 USD

  • Creating Great Customer Service

    de Herbert M. Sancianco ...
    This book is a great and practical guide in developing a company's customer service program from scratch. In some cases, there may be a need to improve on an existing one that is deficient in many ways. It will help a company—large or small—to determine how their customer service program should be developed to keep customers happy and satisfied. ... Leer más

    $1.95 USD