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michael e milakovich

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  • Digital Governance

    Applying Advanced Technologies to Improve Public Service

    The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services.This book examines the transition from e-government to digital governance in light of the financial ... Leer más

    $58.99 USD

  • Digital Learning

    The Challenges of Borderless Education

    Information communication technologies (ICTs) are a disruptive force affecting every aspect of human life. The integration of ICTs with the internet has global reach, including into the field of higher education, and this has caused traditional methods to be too slow and too unresponsive for the needs of many aspiring students. With faster lifestyles, borderless online learning is becoming more ... Leer más

    $35.99 USD

  • Improving Service Quality in the Global Economy

    Achieving High Performance in Public and Private Sectors, Second Edition

    Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by presenting theory, application models, and cases of su ... Leer más

    $180.99 USD

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  • Open Government

    Collaboration, Transparency, and Participation in Practice

    In a world where web services can make real-time data accessible to anyone, how can the government leverage this openness to improve its operations and increase citizen participation and awareness? Through a collection of essays and case studies, leading visionaries and practitioners both inside and outside of government share their ideas on how to achieve and direct this emerging world of online ... Leer más

    $14.99 USD

  • Governing for Results

    A Director's Guide to Good Governance

    de Mel D. Gill ...
    BEST SELLERThis BEST SELLIING book provides a comprehensive guide to effective governance for board members and their senior executives. The author offers a new framework for understanding boards and proposes practices that boards can use to fulfill their stewardship responsibilities, strengthen board performance and improve organizational effectiveness. The book discusses the basics of governance ... Leer más

    $3.99 USD

  • Local And Community Driven Development: Moving To Scale In Theory And Practice

    This book examines the conceptual foundations of participatory approaches to building local institutions and builds an analytical framework in which civic participation is viewed as a potential solution to specific civil society, market, and government failures. It then uses this framework to review the evidence on the efficacy of participatory pproaches to problems of development nd to identify ... Leer más

    $14.99 USD

  • The End of Fundraising

    Raise More Money by Selling Your Impact

    de Jason Saul ...
    Why does it cost nonprofits on average $20 to raise $100, while it costs companies only $4?Simply put: Nonprofits have no leverage. No one has to make a donation. And since most donors have no direct stake in the organizations they support, they make donations out of the goodness of their hearts. If donors feel like writing a check, they will. If they don't, they won't.The End of Fundraising turns ... Leer más

    $23.00 USD

  • Strategic Management

    A Stakeholder Approach

    Strategic Management: A Stakeholder Approach was first published in 1984 as a part of the Pitman series in Business and Public Policy. Its publication proved to be a landmark moment in the development of stakeholder theory. Widely acknowledged as a world leader in business ethics and strategic management, R. Edward Freeman's foundational work continues to inspire scholars and students concerned ... Leer más

    $43.99 USD

  • Human Resource Management DeMYSTiFieD

    Series series Demystified
    The low-labor guide to mastering HRM!Want to dive into human resources but your brain says, "Help wanted!"? No problem! Put Human Resource Management DeMYSTiFieD on the job, and you'll solve your dilemma in no time!Using a clear, step-by-step format, this practical guide provides a firm foundation in the basics of the field. You'll master all the key issues in human resources, like benefits, legal ... Leer más

    $21.99 USD

  • Business and Government in Canada

    de Jeffrey Roy ...
    Series series Governance Series
    Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge and make appropriate use of the fundamental differences between these sectors.Five areas that offer the most critical challenges to business and government in Canada today are corporate governance, lobbying and influence, security and privacy, public-private partnerships ... Leer más

    $9.99 USD

  • The Best Law Schools' Admissions Secrets

    The Essential Guide from Harvard's Former Admissions Dean

    The ULTIMATE Insider Information on How to STAND OUT and GET ADMITTED!When trying to beat the tough law school competition, how do you know what will get you fast-tracked to the "yes" pile (or the dreaded "no" pile)?No insider is better suited to set you on the right track than Joyce Putnam Curll, former Dean of Admissions for Harvard Law School. The Best Law Schools' Admissions Secrets is the ... Leer más

    $14.99 USD

  • The IABC Handbook of Organizational Communication

    A Guide to Internal Communication, Public Relations, Marketing, and Leadership

    Series Libro 11 - J-B International Association of Business Communicators
    The IABC Handbook of Organizational CommunicationTHIS NEW EDITION of The IABC Handbook of Organizational Communication contains a comprehensive collection of practical knowledge about successful corporate communication and its effect on an organization as a whole.Thoroughly revised and updated to meet the realities of today’s organizational environment, the second edition of The IABC Handbook of ... Leer más

    $101.00 USD