Skip to main content
Search Button
Estados Unidos Tienda Kobo Tarjetas de regalo Ayuda

Kobo Rakuten

Wishlist

Carrito de compra

¡Obtienes el tratamiento VIP!

Artículos no disponibles para compra.
Por favor revisa tu carrito. Puedes eliminar los artículos no disponibles ahora o los eliminaremos nosotros automáticamente al momento de pagar.
artículosartículo
artículosartículo

Recomendado para ti

Loading...


“donna knapp”

1 - 12 de 12 resultados para “donna knapp”
Skip side bar filters

  • The ITSM Process Design Guide

    Developing, Reengineering, and Improving IT Service Management

    de Donna Knapp ...
    The Definitive Source for Certified Process Design Engineers.IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library™ (ITIL®), Control Objectives for IT (COBIT®), Microsoft® Operations Framework (MOF), and the ISO/IEC 20000 standard describe what to do, ... Leer más

    $44.99 USD

  • The ITSM Process Design Guide

    Developing, Reengineering, and Improving IT Service Management

    de Donna Knapp ...
    The Definitive Source for Certified Process Design Engineers IT organizations increasingly recognize the need to design, re-design, and improve their internal IT service management (ITSM) processes. While popular frameworks such as the IT Infrastructure Library (ITIL ), Control Objectives for IT (COBIT ), Microsoft Operations Framework (MOF), and the ISO/IEC 20000 standard describe what to do, ... Leer más

    $49.99 USD o gratis con Kobo Plus

  • Its Not Easy

    Collection of Poems

    de Melissa Junke, Rachel Kiskaddon, Jack Strunk, Stef Kennedy, Marcy Sauers, roger craik, S A Howard, Sonja Cudmore, Alexandra Beitia, James Kityo, André Leveque, Dana Rodney, Susanne Lambert, Robert Giambo, Ellen Coffey, Kate Abed, John Miller, CARRAGH Knapp, Donna Burtch, Cathy Hollister, Edward McManis, Sarah K. Frederiksen, J. Amber Griffin, W. Alexander Dunford, Kayla Branstetter, Peter Myer, Bree Leto, Anna Burnett, HR Cameron, Gabriel McLeod, Marcella Simon, Kendreana Challenger, Joni Caggiano, Terrence Mifsud, Sarah Gorban, Grace Gifford, Amanda Shaw, Ari Cubangbang, Lara McDavit, Ananya Venkatachalam, Max Stone, Claudia Greenwood, Max McCoubrey, Saba Nourollahi ...
    Poets Choice is a poetry book publishing brand registered and having its head office in Mumbai, India. We are on the verge of setting up our offices in USA as well.We have been around since 2010.Our writers hail from over 48 countries across the world. To view the complete list visit our website.We welcome book reviews on our website – www.poetschoice.in . Books can also be ordered directly from ... Leer más

    $9.99 USD

La gente que leyó estos también disfrutó

  • Scrum Narrative and PSM Exam Guide

    de Mohammed Musthafa Soukath Ali ...
    Scrum continues to prove as an effective newer way of working. This new way is rapidly making into many organizations, in particular the software development divisions due to the transformation results it delivers. The authentic source to know about Scrum and the approved body of knowledge on Scrum is "The Scrum Guide™" authored by Jeff Sutherland and Ken Schwaber. The 16 page guide is too dense ... Leer más

    $9.99 USD o gratis con Kobo Plus

  • Agile and Lean Program Management

    Scaling Collaboration Across the Organization

    de Johanna Rothman ...
    Scale collaboration, not process.If you’re trying to use agile and lean at the program level, you’ve heard of several approaches, all about scaling processes. If you duplicate what one team does for several teams, you get bloat, not delivery. Instead of scaling the process, scale everyone's collaboration.With autonomy, collaboration, and exploration, teams and program level people can decide how ... Leer más

    $34.99 USD o gratis con Kobo Plus

  • Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

    de Peter Franz, Mathias Kirchmer ...
    Seize the competitive advantage with BPM at the heart of your strategyValue-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool" view of BPM to a more broadly informed ... Leer más

    $25.99 USD

  • Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions

    de Steven Scott Phillips ...
    The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. Regardless of all the right intentions, software consultants are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost ... Leer más

    $9.99 USD o gratis con Kobo Plus

  • The Pocket Idiot's Guide to Six Sigma

    de Anthony Weeks, Marsha Shapiro ...
    Quality improvement just got better.Six Sigma is a corporate quality improvement system that uses sophisticated data collection and statistical analysis to eliminate defects in any process. Aimed at employees—rather than managers—this guide quickly and easily explains everything employees need to know about Six Sigma, including what it is and what it can accomplish, why companies are implementing ... Leer más

    $7.99 USD

  • What Is BPM?

    de Marvin Wurtzel ...
    PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and ... Leer más

    $11.99 USD

  • Organizing Itsm

    Transitioning the It Organization from Silos to Services with Practical Organizational Change

    de Randy A. Steinberg ...
    Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the ... Leer más

    $4.99 USD

  • The Kanban Handbook - Everything You Need To Know About Kanban

    de Nathaniel Clay ...
    This book is your ultimate Kanban resource. Here you will find the most up-to-date information, facts, quotes and much more.In easy to read chapters, with extensive references and links to get you to know all there is to know about Kanban's whole picture right away. Get countless Kanban facts right at your fingertips with this essential resource.The Kanban Handbook is the single and largest Kanban ... Leer más

    $12.99 USD o gratis con Kobo Plus

  • PMI-ACP Project Management Institute Agile Certified Practitioner Exam Study Guide

    de J. Ashley Hunt ...
    The ultimate study package for the new PMI-ACP examThe PMI-ACP Project Management Institute Agile Certified Practitioner Exam Study Guide is an all-in-one package for comprehensive exam preparation. This up-to-date guide is fully aligned with the latest version of the exam, featuring coverage of 100 percent of the exam domains. Expanded coverage of AGILE includes the basic principles, value-driven ... Leer más

    $40.00 USD