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1 - 12 de 17 resultados para “don peppers”
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  • Managing Customer Experience and Relationships

    A Strategic Framework

    de Don Peppers, Martha Rogers ...
    Every business on the planet is trying to maximize the value created by its customersLearn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, ... Leer más

    $81.00 USD

  • Extreme Trust

    Turning Proactive Honesty and Flawless Execution into Long-Term Profits, Revised

    de Don Peppers, Martha Rogers ...
    How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency ... Leer más

    $5.99 USD

  • Massima fiducia

    L'onestà come vantaggio competitivo

    de Don Peppers, Martha Rogers ...
    Fondatori e partner del Peppers & Rogers Group - società di consulenza con sedi nei cinque continenti, specializzata nell'aiutare le imprese a migliorare i processi di relazione con i clienti - Don Peppers e Martha Rogers lavorano insieme dal 1990. Blogger di fastcompany.com lui, professore alla Fuqua School of Business della Duke University lei, Peppers e Rogers sono insieme coautori di otto ... Leer más

    $21.99 USD

  • Rules to Break and Laws to Follow

    How Your Business Can Beat the Crisis of Short-Termism

    de Don Peppers, Martha Rogers ...
    Series Libro 24 - Microsoft Executive Leadership Series
    Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism"A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasively shows the connection between customer trust and business profits, and then explains how to make it happen. As a bonus, you'll learn how to make your ... Leer más

    $22.00 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Audiolibro

    Extreme Trust

    Honesty as a Competitive Advantage

    de Don Peppers, Marth Rogers ...
    Narrado por Don Peppers, Marth Rogers ...

    Completo

    9 hora 15 minutos

    If you accidentally try to order the same song twice from iTunes, you’ll be warned that you already own it. Not because it would be illegal or unethical for Apple to profit from your forgetfulness. There’s a clear business reason: the leaders of iTunes realize there’s no better way to make you trust them than to be totally honest when you least expect it.In the age of the Web, smartphones, and ... Leer más

    $34.99 USD

  • Do You Want to Keep Your Customers Forever?

    de Joseph B. Pine, Don Peppers, Martha Rogers ...
    Series series Harvard Business Review Classics
    This classic article shows how to make mass customization and efficient and personal marketing work by putting the producer and consumer in a "learning relationship." Over time, this ongoing relationship allows your company to meet a customer's changing needs over time. Furthermore, as your company develops learning relationships with its customers, it should be able to retain their business ... Leer más

    $8.99 USD o gratis con Kobo Plus

  • Audiolibro

    Rules to Break and Laws to Follow

    How Your Business Can Beat the Crisis of Short-Termism

    de Don Peppers, Martha Rogers, Ph.D. ...
    Narrado por Don Peppers, Martha Rogers, Ph.D. ...

    Completo

    7 hora 2 minutos

    Rule #1: The best measure of success for your business is current sales and profit.Rule # 2: With the right sales and marketing effort, you can always get more customers.Rule # 3: Company value is created by offering differentiated products and services.These three golden rules for running a successful business may look no more dangerous than ordinary common sense, but in truth they’re deadly. ... Leer más

    $35.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

  • Don of the Dead

    de Casey Daniels ...
    Series Libro 1 - Pepper Martin Mysteries
    An amateur sleuth who can talk to the dead takes on a murdered gangster as a her first case in a "clever, intelligent and well written" mystery ( Washington Times).She sees dead peopleBeautiful, smart, and chic, Pepper Martin never had to work a day in her life—until her surgeon daddy was convicted of fraud, her wealthy fiancé took a powder, and the family fortune ran bone dry.Suddenly desperate, ... Leer más

    $9.99 USD o gratis con Kobo Plus

  • Audiolibro

    Don’t Feed the Trolls

    de Jacob Peppers ...
    Narrado por Roger Clark ...
    Series series Antiheroes

    Completo

    14 hora 57 minutos

    Hero Checklist for a long and happy lifeDannen Ateran had never gone so far as to write the list out, but he knew it by heart. He ought to, as he had been telling it to himself for years and himself—fool that he was—had been ignoring it for just as long.So it was that he found himself standing beside Fedder, Mariana, and Tesler, watching as an undead dragon soared toward them.And if, by some feat ... Leer más

    $24.99 USD

  • Don't Forget the Pepper Spray

    de Kristen Marie ...
    GUNS, EX-CONS AND POLICE INCARCERATION… Sounds more like something that would happen in an action movie than on a date. But as these TRUE stories show, dating can be dangerous, shocking and most of all, FUNNY. So find yourself a seat (you may need one) and get ready to laugh, cry and shake your head in disbelief. And if youre thinking about dating, get yourself some pepper sprayyoull need it! Want ... Leer más

    $2.99 USD

  • Don't Forget the Pepper Spray (Second Edition)

    de Kristen Marie ...
    GUNS, EX-CONS AND POLICE INCARCERATION...Sounds more like something that would happen in an action movie than on a date. But as these TRUE stories show, dating can be dangerous, shocking and most of all, FUNNY. So find yourself a seat and get ready to laugh, cry and shake your head in disbelief. And if you're thinking about dating, get yourself some pepper spray—you'll need it! ... Leer más

    $1.99 USD o gratis con Kobo Plus

  • A Healthy Nature Handbook

    Illustrated Insights for Ecological Restoration from Volunteer Stewards of Chicago Wilderness

    Edición de Justin Pepper, Don Parker ...
    Series series Bobolink Foundation
    The Chicago metropolitan area is home to far more protected nature than most people realize. Over half a million acres of protected land known as the Chicago Wilderness are owned and managed by county forest preserve districts and other public and private sector partners. But there’s a critical factor of the Chicago Wilderness conservation effort that makes it unique: a pioneering grassroots ... Leer más

    $14.99 USD