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“claire agutter”

1 - 12 de 19 resultados para “claire agutter”
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  • ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide

    de Claire Agutter ...
    ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned ... Leer más

    $22.99 USD o gratis con Kobo Plus

  • ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond

    de Claire Agutter ...
    ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL 4 has evolved to a value system-focused approach that can be integrated with ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • ITIL® 4 Digital and IT Strategy (DITS)

    Your companion to the ITIL 4 Strategic Leader DITS certification

    de Claire Agutter ...
    This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more.It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners.The target audience for the DITS training and associated certification is different to some of the other ITIL training courses. The ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • ITIL® 4 Create, Deliver and Support (CDS)

    Your companion to the ITIL 4 Managing Professional CDS certification

    de Claire Agutter ...
    ITIL® 4 Create, Deliver and SupportIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service management professionals, focusing on a value stream based approach to IT-enabled products and services – a ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • ITIL® 4 Drive Stakeholder Value (DSV)

    Your companion to the ITIL 4 Managing Professional DSV certification

    de Claire Agutter ...
    ITIL® 4 Drive Stakeholder Value (DSV)If you’ve achieved your ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and capabilities for service management professionals, focusing on the engagements between a service provider and its customers, users, suppliers and ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • ITIL® 4 High-velocity IT (HVIT)

    Your companion to the ITIL 4 Managing Professional HVIT certification

    de Claire Agutter ...
    ITIL® 4 High-velocity ITIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, supporting those involved in the delivery of digital products and services and anyone working on ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • ITIL® 4 Direct, Plan and Improve (DPI)

    Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification

    de Claire Agutter ...
    ITIL® 4 Direct, Plan and ImproveIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement – a must-have skillset ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • VeriSM TM - A service management approach for the digital age

    de Claire Agutter ...
    &quote;VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for ... Leer más

    $66.99 USD

  • Audiolibro

    ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

    de Claire Agutter, Claire Agutter ...
    Narrado por Katie Villa ...

    Completo

    1 horas 12 minutos

    ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned ... Leer más

    $24.99 USD o gratis con Kobo Plus

  • Service Integration and Management (SIAM) Foundation

    de Claire Agutter, Michelle Major-Goldsmith, Simon Dorst ...
    Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled delivery, where objectives, contracts, data and targets can become misaligned.SIAM enables cross ... Leer más

    $32.99 USD o gratis con Kobo Plus

  • Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)

    de Claire Agutter, Barry Corless, Latha Aiyer, Michelle Major-Goldsmith, Peter McKenzie, Simon Dorst ...
    Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled delivery, where objectives, contracts, data and targets can become misaligned.SIAM enables cross ... Leer más

    $40.99 USD o gratis con Kobo Plus

  • SIAM and Trust

    A Scopism SIAM Body of Knowledge Compendium

    de Markus Müller, Michiel Boom, Claire Agutter ...
    Trust is the invisible force that determines whether a Service Integration and Management (SIAM) ecosystem thrives or fails. SIAM and Trust, part of the SIAM Body of Knowledge Compendium series, provides focused, practical guidance on how to build, sustain, and restore trust across complex, multi-provider environments.Compendiums are designed to bridge the gap between theory and real-world ... Leer más

    $27.99 USD o gratis con Kobo Plus