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“chip r bell”

1 - 12 de 12 resultados para “chip r bell”
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  • Sprinkles

    Creating Awesome Experiences Through Innovative Service

    de Chip R. Bell ...
    What makes a great cookie or cupcake special? Sprinkles!! Elevate your service from value-added to value-unique with Sprinkles, by bestselling author Chip R. Bell. This amazing little book is full of compelling stories, breathtaking insights, and super-cool techniques that will provide you with the perfect recipe for how to attract and retain the loyalty of today’s picky, fickle, and vocal ... Leer más

    $7.99 USD o gratis con Kobo Plus

  • Kaleidoscope

    Delivering Innovative Service That Sparkles

    de Chip R. Bell ...
    2017 American Book Fest 2017 Best Book Award2017 North American Book Awards Silver Medalist2018 National Indie Excellence Awards FinalistAdd a Little Sparkle to Your ServiceIn his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the “core” of a service experience in a fashion that is value-unique, not just value-added. In his own words, ... Leer más

    $7.99 USD o gratis con Kobo Plus

  • Inside Your Customer's Imagination

    5 Secrets for Creating Breakthrough Products, Services, and Solutions

    de Chip R. Bell ...
    "A journey into a powerful idea . . . the more people you involve as creators and contributors, the greater your innovation capacity." —Polly LaBarre, New York Times-bestselling coauthor of Mavericks at WorkOrganizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know ... Leer más

    $12.99 USD o gratis con Kobo Plus

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro

  • Take Their Breath Away

    How Imaginative Service Creates Devoted Customers

    de Chip R. Bell, John R. Patterson ...
    Praise for Take Their Breath Away"Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring."—Seth Godin, author of Purple Cow and Tribes"Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV ... Leer más

    $16.99 USD

  • Managers As Mentors

    Building Partnerships for Learning

    de Chip R Bell, Marshall Goldsmith ...
    The updated third edition of "the essential handbook for all those who are trusted advisors to aspiring leaders" (Jim Kouzes, coauthor of The Leadership Challenge).This latest edition of the classic Managers as Mentors is a rapid-fire read that guides leaders in helping associates grow in today's tumultuous organizations. Thoroughly revised throughout with twelve new chapters, this edition places ... Leer más

    $17.99 USD o gratis con Kobo Plus

  • Wired and Dangerous

    How Your Customers Have Changed and What to Do About It

    de Chip R. Bell, John R. Patterson ...
    In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain – they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a companyÆs customer service doesnÆt adapt to these new conditions, they will get burned by ... Leer más

    $14.99 USD

  • Managers As Mentors

    Building Partnerships for Learning

    de Chip R. Bell, Marshall Goldsmith ...
    NEW EDITION, REVISED AND UPDATEDThis latest edition of the classic Managers as Mentors is a rapid-fire read that guides leaders in helping associates grow in today's tumultuous organizations. Thoroughly revised throughout with twelve new chapters, this edition places increased emphasis on the mentor acting as a learning catalyst with the protégé rather than simply handing down knowledge.As with ... Leer más

    $16.99 USD

  • Beep! Beep!

    Competing in the Age of the Road Runner

    de Oren Harari, Chip R. Bell ...
    Outperform, outsmart, and outrun your competition with this comprehensive and fun management handbook starring Wile E. Coyote and Road Runner!Concerned about the changing business climate?Learn how to adapt with this easy-to-understand manual, where the cartoon characters of Wile E. Coyote and Road Runner act as metaphors for business managers seeking marketplace victories. ... Leer más

    $9.99 USD

  • Audiolibro

    Inside Your Customer's Imagination

    5 Secrets for Creating Breakthrough Products, Services, and Solutions

    de Chip R. Bell ...
    Narrado por Sean Pratt ...

    Completo

    5 hora 42 minutos

    "Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results." -Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Every organization aspires to be customer-centric, but the current approach is shallow and ... Leer más

    $15.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

  • Audiolibro

    Wired and Dangerous

    How Your Customers Have Changed and What to Do About It

    de John R. Patterson, Chip R. Bell ...
    Narrado por Jay Webb ...

    Completo

    7 hora 20 minutos

    Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world. ... Leer más

    $19.99 USD

  • Audiolibro

    Managing Knock Your Socks Off Service

    de Chip R. Bell, John Bush, Ron Zemke, David Zielinski ...
    Narrado por Sean Pratt ...

    Completo

    7 hora 28 minutos

    Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space ... Leer más

    $24.99 USD

    Disponible también en: eBook

    Disponible también en: eBook

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  • All In

    How the Best Managers Create a Culture of Belief and Drive Big Results

    de Adrian Gostick, Chester Elton ...
    To have any hope of succeeding as a manager, you need to get your people all in.Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture—congratulations—and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters.Bestselling authors of The ... Leer más

    $14.99 USD

    Disponible también en: Audiolibro

    Disponible también en: Audiolibro