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“thomas n ingram”

Showing 1 - 12 of 12 results for “thomas n ingram”
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  • Sales Management

    Analysis and Decision Making

    by Thomas N. Ingram, Raymond W. LaForge, Ramon A. Avila, Michael R. Williams, Charles H. Schwepker Jr ...
    This 11th edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations and sales professionals.Reflecting today’s emphasis on analytics and customer experience (CX), this edition focuses on the importance of employing different data-based selling strategies for different customer groups, ... Read more

    $120.99 USD

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  • HR Transformation: Building Human Resources From the Outside In

    by Dave Ulrich, Wayne Brockbank, Jon Younger, Mark Nyman, Justin Allen ...
    Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources.In HR ... Read more

    $27.39 USD

  • 201 Knockout Answers to Tough Interview Questions

    The Ultimate Guide to Handling the New Competency-Based Interview Style

    by Linda Matias ...
    This useful resource will help you gain a storehouse of sample interview answers that consistently highlight your ability in these areas.Employers today are using increasingly tough interview questions to evaluate candidates based on key competencies and determine how well they think on their feet. To stand out in these competency-based interviews, job seekers must be prepared with situation ... Read more

    $5.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The HR Scorecard

    Linking People, Strategy, and Performance

    by David Ulrich, Brian E. Becker, Mark A. Huselid ...
    Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance.Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and ... Read more

    $28.79 USD or Free with Kobo Plus

  • Answering the Ultimate Question

    How Net Promoter Can Transform Your Business

    by Richard Owen, Laura L. Brooks PhD ...
    Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative ... Read more

    $18.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Project & Team Management

    by Alan S. Gutterman ...
    Success for projects and teams requires skillful management in order to facilitate collaboration and communication. This book provides a practical introduction to the art and science of project and team management and lays out the tools necessary to get things done with groups. ... Read more

    Free

  • People Analytics in the Era of Big Data

    Changing the Way You Attract, Acquire, Develop, and Retain Talent

    by Jean Paul Isson, Jesse S. Harriott ...
    Apply predictive analytics throughout all stages of workforce managementPeople Analytics in the Era of Big Data provides a blueprint for leveraging your talent pool through the use of data analytics. Written by the Global Vice President of Business Intelligence and Predictive Analytics at Monster Worldwide, this book is packed full of actionable insights to help you source, recruit, acquire, ... Read more

    $31.00 USD

  • Performance Consulting

    A Strategic Process to Improve, Measure, and Sustain Organizational Results

    by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw ...
    "A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One ... Read more

    $12.99 USD or Free with Kobo Plus

  • Reinventing Talent Management

    Principles and Practics for the New World of Work

    by Edward E Lawler ...
    In this book, preeminent organizational scholar Edward Lawler identifies a comprehensive and integrated set of talent management practices that fit today's rapidly evolving workplace.The world of work has changed dramatically, says Lawler. Organizations now operate in a global environment. New technologies continue to disrupt how, when, and where work is done and should be managed. The workforce ... Read more

    $20.19 USD or Free with Kobo Plus

  • Sales Management Demystified

    by Robert J. Calvin ...
    Series series Demystified
    BUILD and manage a SALES FORCE that's worth sell-ebratingUnderstanding that a sales force is only as successful as its management is the first step to improving overall sales performance. The rest can be found inside this hands-on guide that shows, step-by-step, how to train and retain a team of top sales professionals.Sales Management Demystified addresses every step of the process--including ... Read more

    $21.59 USD

  • Six Steps to Creating Profit

    A Guide for Small and Mid-Sized Service-Based Businesses

    by Patricia Sigmon ...
    An insightful look at how you can put net profit income at the forefront of your small to mid-sized businessEnable you to make changes that will create a profitable, sustainable business future, Six Steps to Creating Profit authoritatively shows you how to maximize profit for your small to mid-sized, privately-held, service-based business.Shows how to avoid the business model where all income is ... Read more

    $21.00 USD

  • Human Resources Management Success: The Ulrich Collection (3 Books)

    by Brian E. Becker, Mark A. Huselid, Dave Ulrich, Wayne Brockbank ...
    This digital collection, curated by Harvard Business Review, includes three important books by experts in the human resources field-The HR Scorecard, The HR Value Proposition, and Human Resource Champions. Learn how individuals in human resources can partner with line managers to make organizations more competitive, how HR impacts business performance, and how HR leaders can bring substantial ... Read more

    $81.39 USD or Free with Kobo Plus