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ma rahman

Showing 1 - 12 of 12 results for “ma rahman
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  • The Female Hospitality Manager's Playbook

    by M.A Rahman ...
    Tired of the unspoken rules and hidden challenges facing women in hospitality management?This playbook offers practical, actionable strategies to help you navigate the unique obstacles you face and thrive in this demanding industry. From mastering difficult conversations and establishing authority to building strong teams and driving business growth, this comprehensive guide provides tactical ... Read more

    $2.99 USD or Free with Kobo Plus

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  • SAFe 5.0 Distilled

    Achieving Business Agility with the Scaled Agile Framework

    SAFe® 5.0: The World's Leading Framework for Business Agility"Those who master large-scale software delivery will define the economic landscape of the twenty-first century. SAFe 5.0 is a monumental release that I am convinced will be key in helping countless enterprise organizations succeed in their shift from project to product."–Dr. Mik Kersten, CEO of Tasktop and author of the book Project to ... Read more

    $34.99 USD

  • Hacking Marketing

    Agile Practices to Make Marketing Smarter, Faster, and More Innovative

    by Scott Brinker ...
    Apply software-inspired management concepts to accelerate modern marketingIn many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of ... Read more

    $17.00 USD

  • Practical Kaizen

    501 Daily Ideas To Improve Your Business

    Need some ideas about what to improve? PDCA/PDSA, TQM, Reengineering, ISO9000, CMM, CMMI, Six Sigma, Lean, Lean Six Sigma, JIT, DoE, statistical process control, EFQM, Kaizen, 5S…All of these methods and frameworks are great and provide you with the HOW. But then they leave you with figuring out the WHAT by yourself.This book fills the gap on WHAT to look at improving. I give you hundreds of ... Read more

    $1.49 USD

  • Organizing Itsm

    Transitioning the It Organization from Silos to Services with Practical Organizational Change

    Organizational change for IT people! The first book of its kind written specifically for IT service management practitioners and executives. Most IT organizational structures are falling out of date with the shifts created by the introduction of new technologies, expanding services, pace of business change, and the overall trend of lifting IT up and out of the traditional data center and into the ... Read more

    $4.99 USD

  • What Is BPM?

    PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and ... Read more

    $11.99 USD

  • Fundamentals of Enterprise Architecture

    Proven Frameworks for Effective Architecture Decisions

    by Tanu McCabe ...
    With the increasing complexity of modern cloud-based systems, an effective enterprise architecture program is more critical than ever. In this practical book, author Tanu McCabe from Capital One provides proven frameworks and practices to define an effective enterprise architecture strategy—one that will enable software and enterprise architects to create and implement great architecture ... Read more

    $36.99 USD

  • Effective Customer Success Execution

    A Customer Centric Approach to Creating a Customer for Life

    by Jackie Golden ...
    “Customer experience,” or CX, has become a hot topic in the past decade. This guide will show you how to build a world-class customer experience model that delivers a results-driven approach that ensures a consistent, repeatable, and quality customer experience for your clients over the long term. As an executive with 30 years’ corporate experience and 20 years in high tech, I have helped dozens ... Read more

    $9.99 USD or Free with Kobo Plus

  • VeriSM™ - A Pocket Guide

    This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization. VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service ... Read more

    $20.99 USD or Free with Kobo Plus

  • Breakthrough IT Change Management

    This is a *different* book on change management. Using commonsense and practical advice tested in their work with hundreds of organizations, the authors walk the reader through clear guidelines and checklists to implement change that works. Readers will develop a change management strategy that starts by diagnosing the current culture and organization, then prepares for change carefully, addresses ... Read more

    $87.99 USD

  • CXOXO

    Building a Support Team Your Customers Will Love

    by Mercer Smith ...
    CXOXO: Building a Support Team Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up. Maybe you are someone who is just starting to build their career and wants to get an insider's look at what you should be thinking about. Equally possible is that you are heading up CX at a larger company, and want to get some in-depth case studies and ... Read more

    $9.99 USD or Free with Kobo Plus

  • Production Planning and Control

    by Hemant Sharma ...
    Production Planning and Control draws on practitioner experiences on the shop floor, covering everything a manufacturing or industrial engineer needs to know on the topic. It provides basic knowledge on production functions that are essential for the effective use of PP&C techniques and tools. It is written in an approachable style, thus making it ideal for readers with limited knowledge of ... Read more

    $2.99 USD