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When Anger Hurts

Quieting the Storm Within

by Matthew McKay, PhD, Peter D. Rogers, Judith McKay ...

A major revision of the best-selling classic — a quarter of a million copies sold.This new edition of When Anger Hurts is a complete, step-by-step guide to changing habitual anger-generating thoughts while developing healthier, more effective ways of meeting your needs. It includes new chapters on emergency anger control, the interpersonal and physiological costs of anger, road rage, and parental ... Read more

$13.99 USD

A major revision of the best-selling classic — a quarter of a million copies sold.This new edition of When Anger Hurts is a complete, step-by-step guide to changing habitual anger-generating thoughts while developing healthier, more effective ways of meeting your needs. It includes new chapters on emergency anger control, the interpersonal and physiological costs of anger, road rage, and parental
... Read more
The Chemotherapy Survival Guide

Everything You Need to Know to Get Through Treatment

by Judith McKay, Tammy Schacher, RN OCN, MSN ...

When you're facing cancer treatment, it's easy to feel overwhelmed and alone. Between the hospital or clinic environment and the medical terminology used by doctors and health care professionals, you may feel as though you've entered a foreign country.Written by two experienced oncology nurses, this compassionate and comprehensive guide explains in plain English everything you need to know about ... Read more

$14.99 USD

When you're facing cancer treatment, it's easy to feel overwhelmed and alone. Between the hospital or clinic environment and the medical terminology used by doctors and health care professionals, you may feel as though you've entered a foreign country.Written by two experienced oncology nurses, this compassionate and comprehensive guide explains in plain English everything you need to know about
... Read more
Innovations in Client Experience

by Ken Grady, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor, Judith McKay, Helen Hamilton-Shaw ...

Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. Inconsistencies, errors, and an endlessly unanswered phone lead to frustration on the part of the client ... Read more

$287.99 USD

Client experience (CX) is by no means a new concept. Ever since the service industry came into being, providing excellent customer service has been a key concern, with particular focus on how the client experiences the service they are receiving. Yet, client experience is rarely delivered well. Inconsistencies, errors, and an endlessly unanswered phone lead to frustration on the part of the client
... Read more
Audiobook

When Anger Hurts

Quieting the Storm Within, 2nd Edition

by Matthew McKay, PhD, Peter D. Rogers, PhD, Judith McKay, RN ...

Narrated by Emmanuel Chumaceiro ...

Unabridged

12 hours 10 min

This new edition of When Anger Hurts is a complete, step-by-step guide to changing habitual anger-generating thoughts while developing healthier, more effective ways of meeting your needs. It includes new chapters on emergency anger control, the interpersonal and physiological costs of anger, road rage, and parental anger.● Discover how to create your own personal intervention strategy for ... Read more

$24.99 USD

This new edition of When Anger Hurts is a complete, step-by-step guide to changing habitual anger-generating thoughts while developing healthier, more effective ways of meeting your needs. It includes new chapters on emergency anger control, the interpersonal and physiological costs of anger, road rage, and parental anger.● Discover how to create your own personal intervention strategy for
... Read more

Letting Go of Anger

How to Get Your Emotions Under Control

by Annie Chapman ...

For years musician and author Annie Chapman (Entertaining Angels, 10 Things I Want My Husband to Know) walked a tightrope. Outwardly calm, she felt anger seething behind her smile, waiting to erupt at the slightest provocation. But today peace permeates her life! What happened? With an compassionate heart, Annie offers others struggling with anger the insights she gained and the solution she found ... Read more

$10.99 USD or Free with Kobo Plus

For years musician and author Annie Chapman (Entertaining Angels, 10 Things I Want My Husband to Know) walked a tightrope. Outwardly calm, she felt anger seething behind her smile, waiting to erupt at the slightest provocation. But today peace permeates her life! What happened? With an compassionate heart, Annie offers others struggling with anger the insights she gained and the solution she found
... Read more
Reflections on Meditation: A Guide for Beginners

by Dr. Robert Puff, Ph.D. ...

For anyone interested in learning to meditate but not sure how to begin, comes this book from psychologist and meditation expert Dr. Robert Puff, contributing writer for Psychology Today and a practicing meditator himself for over thirty years. You'll learn the value of meditation for physical and mental health, several different types of non-religious meditation, detailed instructions on how to ... Read more

$9.99 USD or Free with Kobo Plus

For anyone interested in learning to meditate but not sure how to begin, comes this book from psychologist and meditation expert Dr. Robert Puff, contributing writer for Psychology Today and a practicing meditator himself for over thirty years. You'll learn the value of meditation for physical and mental health, several different types of non-religious meditation, detailed instructions on how to
... Read more
The Power of Habit

Why We Do What We Do in Life and Business

by Charles Duhigg ...

NEW YORK TIMES BESTSELLER • MORE THAN 3 MILLION COPIES SOLD • This instant classic explores how we can change our lives by changing our habits.“Few [books] become essential manuals for business and living. The Power of Habit is an exception.”—Financial TimesA WALL STREET JOURNAL AND FINANCIAL TIMES BEST BOOK OF THE YEARIn The Power of Habit, award-winning busines... ... Read more

$14.99 USD

Also available as: Audiobook

NEW YORK TIMES BESTSELLER • MORE THAN 3 MILLION COPIES SOLD • This instant classic explores how we can change our lives by changing our habits.“Few [books] become essential manuals for business and living. The Power of Habit is an exception.”—Financial TimesA WALL STREET JOURNAL AND FINANCIAL TIMES BEST BOOK OF THE YEARIn The Power of Habit, award-winning busines...
... Read more

Also available as: Audiobook
Quiet

The Power of Introverts in a World That Can't Stop Talking

by Susan Cain ...

**#1 NEW YORK TIMES BESTSELLER • Experience the book that started the Quiet Movement and revolutionized how the world sees introverts—and how introverts see themselves—by offering validation, inclusion, and inspiration“Superbly researched, deeply insightful, and a fascinating read, Quiet is an indispensable resource for anyone who wants to understand the gifts of the introverted half of the ... Read more

$14.99 USD

Also available as: Audiobook

**#1 NEW YORK TIMES BESTSELLER • Experience the book that started the Quiet Movement and revolutionized how the world sees introverts—and how introverts see themselves—by offering validation, inclusion, and inspiration“Superbly researched, deeply insightful, and a fascinating read, Quiet is an indispensable resource for anyone who wants to understand the gifts of the introverted half of the
... Read more

Also available as: Audiobook
The 20/20 Diet

Turn Your Weight Loss Vision Into Reality

by Phil McGraw ...

In The 20/20 Diet, Dr. Phil McGraw identiﬁes seven reasons other diets fail people over and over again: hunger, cravings, feeling of restriction, impracticality and expense, boredom, temptations, and disappointing results or plateaus. Then, he addresses each of these roadblocks by applying the latest research and theories that have emerged since his last best seller on the same topic, The Ultimate ... Read more

$10.99 USD

In The 20/20 Diet, Dr. Phil McGraw identiﬁes seven reasons other diets fail people over and over again: hunger, cravings, feeling of restriction, impracticality and expense, boredom, temptations, and disappointing results or plateaus. Then, he addresses each of these roadblocks by applying the latest research and theories that have emerged since his last best seller on the same topic, The Ultimate
... Read more
To Kill a Mockingbird

by Harper Lee ...

Voted America's Best-Loved Novel in PBS's The Great American Read"One of the most—if not the most—beloved of American novels." —The New YorkerHarper Lee's Pulitzer Prize-winning masterwork of honor and injustice in the deep South—and the heroism of one man in the face of blind and violent hatredOne of the most cherished stories of all time, To Kill a Mockingbird has been translated into mo... ... Read more

$13.99 USD

Also available as: Audiobook

Voted America's Best-Loved Novel in PBS's The Great American Read"One of the most—if not the most—beloved of American novels." —The New YorkerHarper Lee's Pulitzer Prize-winning masterwork of honor and injustice in the deep South—and the heroism of one man in the face of blind and violent hatredOne of the most cherished stories of all time, To Kill a Mockingbird has been translated into mo...
... Read more

Also available as: Audiobook
Gray Mountain

A Novel

by John Grisham ...

#1 NEW YORK TIMES BESTSELLER • From America’s favorite storyteller comes “one of his best legal dramas” (Associated Press): a gripping thriller about a former big-city lawyer who finds herself up against Big Coal—and under attack.“Yes, Gray Mountain is fiction. But after reading the book, you’ll believe heroic action must be taken.”—USA TodayThe year is 2008 and Samantha Kofer’s career at a huge ... Read more

$11.99 USD

Also available as: Audiobook

#1 NEW YORK TIMES BESTSELLER • From America’s favorite storyteller comes “one of his best legal dramas” (Associated Press): a gripping thriller about a former big-city lawyer who finds herself up against Big Coal—and under attack.“Yes, Gray Mountain is fiction. But after reading the book, you’ll believe heroic action must be taken.”—USA TodayThe year is 2008 and Samantha Kofer’s career at a huge
... Read more

Also available as: Audiobook
Reinvent

Navigating Business Transformation in a Hyperdigital Era

by Faisal Hoque ...

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business: ... Read more

$8.99 USD or Free with Kobo Plus

**#1 WALL STREET JOURNAL BESTSELLERSilver for Best Business Book in the 2023 Globee® Awards for BusinessThe 21st Annual American Business Awards®2023 Best Business Book of The Year | Silver Stevie WinnerThinkers50 2023 Distinguished Achievement Award for Strategy Shortlist14th Annual Awards | American Books Fest | 2023 International Book AwardsIBA Best Business Book in the Category of Business:
... Read more

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When Anger Hurts

The Chemotherapy Survival Guide

Innovations in Client Experience

When Anger Hurts

People who read these also enjoyed

Letting Go of Anger

Reflections on Meditation: A Guide for Beginners

The Power of Habit

Quiet

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To Kill a Mockingbird

Gray Mountain

Reinvent

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