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“joel e ross”

Showing 1 - 12 of 12 results for “joel e ross”
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  • Principles of Total Quality

    by Vincent K. Omachonu, Joel E. Ross ...
    In this era of global competition, the demands of customers are growing, and the quest for quality has never been more urgent. Quality has evolved from a concept into a strategy for long-term viability. The third edition of Principles of Total Quality explains this strategy for both the service and manufacturing sectors.This edition addresses the theme of reliability against the backdrop of ... Read more

    $160.00 USD

  • Total Quality Management

    Text, Cases, and Readings, Third Edition

    by Joel E. Ross, Susan Perry ...
    Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces.Since the publication of the first and second editions of this book, interest in and acceptance of TQM ... Read more

    $126.99 USD

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  • Key Account Management and Planning

    The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

    by Noel Capon ...
    The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon ... Read more

    $13.99 USD

  • The Product Manager's Handbook 4/E

    by Linda Gorchels ...
    The essential guide to seamless product management for today’s fluid, unpredictable business worldLong considered the most useful and insightful guide of its kind, The Product Manager’s Handbook has been fully revised and updated to give you the edge in today’s challenging business landscape. It features expanded coverage of product development processes, intelligence-gathering techniques ... Read more

    $54.79 USD

  • Eazy Pmp

    by O.A. Amao ...
    Project management is applicable in almost every area of our life, even though the demand is high in the business world. This book is an attempt to simplify the acquisition of project management knowledge base on understanding and practice, and to speed up the learning curve for interested individuals. In this complete project management professional revision book you receive tips on preparing for ... Read more

    $3.99 USD

  • Logistics Handbook

    by James F. Robeson ...
    The Logistics Handbook encompasses all of the latest advances in warehousing and distribution. It provides invaluable "how to" problem-solving tools and techniques for all the ever-increasing logistical problems managers face -- making it the most complete and authoritative handbook to date.Special features include:* The most in-depth coverage of a wide range of topics, including information ... Read more

    $15.99 USD

  • Lean Six Sigma Service Excellence

    A Guide to Green Belt Certification and Bottom Line Improvement

    by Gerald Taylor ...
    Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides ... Read more

    $35.99 USD

  • Toyota Supply Chain Management: A Strategic Approach to the Principles of Toyota's Renowned System

    by Ananth V. Iyer, Sridhar Seshadri, Roy Vasher ...
    The Toyota Production System is the benchmark used throughout the world for “lean” thinking. Now you can model your own processes after those of the company that “wrote the book on supply chain management.”Written by two experts on the subject, along with a former Toyota senior executive, this book details the most celebrated supply chain operation in the world to help you form an integrated, ... Read more

    $31.69 USD

  • Proactive Purchasing in the Supply Chain: The Key to World-Class Procurement

    The Key to World-Class Procurement

    by Sheila Petcavage, Richard Pinkerton, David N. Burt ...
    Transform purchasing operations from reactive to proactive supply managementWritten for purchasing managers, Proactive Purchasing in the Supply Chain reveals how to use the latest and best procurement practices to help your organization maximize the effectiveness and efficiency of its supply chain. The ability of purchasing to dramatically increase return on investment, reduce costs, improve ... Read more

    $89.99 USD

  • The Facility Management Handbook

    by Kathy Roper, Richard Payant ...
    The wide-ranging umbrella of facility management covers everything from technology systems to disaster recover planning to zoning compliance…and that’s just getting started.Facilities management is a multidisciplinary function that requires a deep knowledge of the entire business and physical planning cycle. Undoubtedly, the sheer scope of duties requires a far-reaching reference for staying ... Read more

    $44.99 USD

  • Juran's Quality Handbook 7E (PB)

    by Joseph A. Defeo ...
    The cornerstone text onquality management and performance excellence – thoroughly revised to reflectthe latest challenges and developmentsThe “body of knowledge” for the science ofquality management and performance excellence for more than half-a-century, Juran’s Quality Handbook has been completely updated to meetthe ever-changing needs of today’s business and quality professionals. Underthe ... Read more

    $99.69 USD

  • The Handbook for Quality Management, Second Edition : A Complete Guide to Operational Excellence

    A Complete Guide to Operational Excellence

    by Thomas Pyzdek, Paul Keller ...
    The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management ... Read more

    $64.79 USD