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  • Start and Scaling Devops in the Enterprise

    by Gary Gruver ...
    DevOps is a fundamental shift in how leading edge companies are starting to manage their software and IT work. Businesses need to move more quickly than ever before, and large software organizations are applying these DevOps principles to develop new software faster than anyone previously thought possible. DevOps started in small organizations and in large organizations that had or created ... Read more

    $9.99 USD or Free with Kobo Plus

  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require. Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don’t understand how to transform their ... Read more

    $9.99 USD

  • Leading the Transformation

    Applying Agile and DevOps Principles at Scale

    Software is becoming more and more important across a broad range of industries, yet most technology executives struggle to deliver software improvements their businesses require.Leading-edge companies like Amazon and Google are applying DevOps and Agile principles to deliver large software projects faster than anyone thought possible. But most executives don't understand how to transform their ... Read more

    Was $14.99 USD Now $2.99 USD

  • Practical Approach to Large-Scale Agile Development, A

    How HP Transformed LaserJet FutureSmart Firmware

    Series series Agile Software Development Series
    Today, even the largest development organizations are turning to agile methodologies, seeking major productivity and quality improvements. However, large-scale agile development is difficult, and publicly available case studies have been scarce. Now, three agile pioneers at Hewlett-Packard present a candid, start-to-finish insider’s look at how they’ve succeeded with agile in one of the company’s ... Read more

    $30.59 USD

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  • The Art of Business Value

    by Mark Schwartz ...
    Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means—and how to know whether or not you are delivering it. This problem becomes ever more critical as you push value delivery toward autonomous teams and away from requirements “tossed over the wall” by business ... Read more

    $9.99 USD

  • High Velocity Itsm

    Agile It Service Management for Rapid Change in a World of Devops, Lean It and Cloud Computing

    If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid ... Read more

    $4.99 USD

  • A Manager's Guide to Data Warehousing

    by Laura Reeves ...
    Aimed at helping business and IT managers clearly communicate with each other, this helpful book addresses concerns straight-on and provides practical methods to building a collaborative data warehouse . You’ll get clear explanations of the goals and objectives of each stage of the data warehouse lifecycle while learning the roles that both business managers and technicians play at each stage. ... Read more

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  • Become ITIL Foundation Certified in 7 Days

    Learning ITIL Made Simple with Real-life Examples

    Series series Professional and Applied Computing (R0)
    Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a day, which means at the end of a week you are ready to pass the exam. You'll also see tips and an array of sample questions, as well as FAQs on ITIL. All this will prepare you for the examination and give you the ... Read more

    $31.49 USD

  • ITIL 4 Foundation Revision Guide

    This revision guide will help all those who are preparing to take their ITIL 4 Foundation examination. A practical portable pocket-size reference for easy review and testing. Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices. Sample questions and ... Read more

    $16.39 USD or Free with Kobo Plus

  • 42 Rules for Outsourcing Your Call Center (2nd Edition)

    Best Practices for Outsourcing Call Center Planning, Operations and Management

    Series series 42 Rules
    '42 Rules for Outsourcing Your Call Center (2nd Edition)' is a compilation of real-life problems, lessons learned, pitfalls found, and practical approaches for planning, implementing, and outsourcing call center operations. It provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization. The book ... Read more

    $11.59 USD

  • ITIL® 4 – A Pocket Guide

    by Jan van Bon ...
    The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL ... Read more

    $20.99 USD or Free with Kobo Plus

  • SAFe 4.5 Reference Guide

    Scaled Agile Framework for Lean Enterprises

    The Must-have Reference Guide for SAFe® Professionals“There are a lot of methods of scale out there, but the Scaled Agile Framework is the one lighting up the world.”–Steve Elliot, Founder/CEO AgileCraft“Since beginning our Lean-Agile journey with SAFe, Vantiv has focused its strategic efforts and its execution. We have improved the predictability of product delivery while maintaining high quality ... Read more

    $47.69 USD