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Design und Management von IT-Services

Praxis zur Implementierung eines umfassenden Servicebetriebs

by Dr. Robert Scholderer ...

Handbuch für den qualitätsgesicherten Aufbau des IT-Servicemanagements im UnternehmenUnterstützung für IT-Unternehmen, die sich serviceorienterit und marktfähig aufstellen oder weiterentwickeln wollenZahlreiche Praxistipps, Checklisten und Templates für die sofortige Umsetzung im IT-BetriebInterviews mit IT-Service-Managern und CIOsDieses Handbuch bietet einen praxisorientierten Leitfaden für den ... Read more

$64.99 USD or Free with Kobo Plus

Handbuch für den qualitätsgesicherten Aufbau des IT-Servicemanagements im UnternehmenUnterstützung für IT-Unternehmen, die sich serviceorienterit und marktfähig aufstellen oder weiterentwickeln wollenZahlreiche Praxistipps, Checklisten und Templates für die sofortige Umsetzung im IT-BetriebInterviews mit IT-Service-Managern und CIOsDieses Handbuch bietet einen praxisorientierten Leitfaden für den
... Read more

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