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Showing 1 - 12 of 12 results for “debra nelson”
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  • FOR THE LOVE OF THE CUSTOMER

    A Step-by-Step Guide to Selling More and Increasing Profits

    by Debra R. Nelson ...
    Are you looking for an effective way to increase your sales and profits? Well, look no further than For The Love Of The Customer – A Step-by-Step Guide to Selling More and Increasing Profits. Written by experts in the field of sales, this book offers a comprehensive yet simple guide on how to increase your sales and profits.This book starts off with an overview of the basics of sales and the ... Read more

    $8.18 USD or Free with Kobo Plus

  • Growing Up

    Stories about Adolescence from the Flannery O'Connor Award for Short Fiction

    by Tony Ardizzone, Rita Ciresi, Mary Clyde, Tom Kealey, Carol Lee Lorenzo, T. M. McNally, Alyce Miller, Debra Monroe, Randy F. Nelson, Andrew Porter, Melissa Pritchard, Paul Rawlins, Barbara Sutton, Kellie Wells, Nancy Zafris ...
    Series Book 117 - Flannery O'Connor Award for Short Fiction
    Growing up can mean growing pains and the joys of new independence. With maturity comes the shift from infinitepossibilities to imminent realities. These thirteen stories describe the slow and subtle experience of growing up, allowing us to reflect upon the forces that pushed us toward adulthood and away from the familiar ground of youth that must be left behind if we are to learn how to soar on ... Read more

    $25.69 USD

  • Positive Organizational Behavior

    Edited by Debra Nelson, Cary L. Cooper ...
    Positive Organizational Behaviour is emerging as a truly contemporary movement within the classic discipline of organizational behaviour.The best work of leading scholars is gathered together in one edited collection. Chapters study the states, traits and processes that compromise this exciting new science. In addition to mapping the field, this collection goes one step further and invites noted ... Read more

    $71.99 USD

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  • Service Design for Business

    A Practical Guide to Optimizing the Customer Experience

    by Ben Reason, Melvin Brand Flu, Lavrans Løvlie ...
    A practical approach to better customer experience through service designService Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy ... Read more

    $17.00 USD

  • The Performance Pipeline

    Getting the Right Performance At Every Level of Leadership

    by Stephen Drotter ...
    The guide that defines the results required at each organizational level to sustain business successIt's not enough to build a company full of people with leadership skills. The Performance Pipeline digs deep into the real work of executing business results at each leadership layer.Filled with lessons and examples from the author's 40 years of experienceShows how to set performance standards, make ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • This We Believe

    Keys to Educating Young Adolescents

    by Association for Middle Level Education ...
    If you are committed to helping young adolescents become successful, responsible, global citizens, the Association for Middle Level Education, formerly National Middle School Association, invites you to read and implement This We Believe: Keys to Educating Young Adolescents. This book describes the 16 vital characteristics of successful middle grades schools, and is a critical resource for ... Read more

    $9.99 USD or Free with Kobo Plus

  • Orchestrating Experiences

    Collaborative Design for Complexity

    by Chris Risdon, Patrick Quattlebaum ...
    Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments. ... Read more

    $40.49 USD

  • The Everything Kids' Giant Book of Jokes, Riddles, and Brain Teasers

    by Michael Dahl, Kathi Wagner, Aubrey Wagner, Aileen Weintraub ...
    Series series Everything® Kids Series
    *Why did the chicken cross the road?Knock, knock. Who's there?What do you get when you...?*As kids guess the answers, they're sure to get the giggles! With this book, little ones will look forward to sharing the jokes with parents, teachers, and siblings--and even coming up with some variations of their own! In addition to hundreds of rib-tickling jokes, readers will love:Head-scratching brain ... Read more

    $2.99 USD

  • Learning to Change Lives

    The Strategies and Skills Learning and Development Approach

    by A. Ka Tat Tsang ...
    The Strategies and Skills Learning and Development (SSLD) system is an action-oriented model for enabling clients in social work, health, mental health, and human services settings to address their needs and life goals. In Learning to Change Lives, author A. Ka Tat Tsang introduces SSLD’s powerful framework and practice, which has been developed based on three decades of experience in ... Read more

    $44.99 USD

  • The First 60 Seconds

    Win the Job Interview before It Begins

    by Daniel Burns ...
    In the first 60 seconds, interviewers can decide whether you will be moved to the top of the list… or dropped from consideration!In today's crowded job market, The First 60 Seconds is an innovative book that shows job seekers how best to impress in that crucial first minute and gives strategies to constantly differentiate themselves from the competition. From preparing a credentials package to ... Read more

    $10.69 USD

  • What We Talk About When We Talk About Love

    by Raymond Carver ...
    Series series Vintage Contemporaries
    The most celebrated story collection from “one of the true American masters” (The New York Review of Books)—a haunting meditation on love, loss, and companionship, and finding one’s way through the dark that includes the iconic and much-referenced title story featured in the Academy Award-winning film Birdman."Raymond Carver's America is ... clouded by pain and the loss of dreams, but it is not as ... Read more

    $10.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • 90 Days to a High-Performance Team: A Complete Problem-solving Strategy to Help Your Team Thirve in any Environment

    by Chris DeVany ...
    TRANSFORM YOUR TEAM IN JUST 90 DAYS!The all-purpose manual every manager should own . . .Whether you've recently been hired or promoted or just decided to try a fresh approach to managing your team, this step-by-step guide ensures you'll get the strongest performance possible out of your team--in any environment. With strategies presented in manageable daily, weekly, and quarterly timelines, the ... Read more

    $20.89 USD