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Showing 1 - 12 of 12 results for “darian batra”
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  • AI Awareness Certificate in Customer Experience Official Exam Preparation

    Mastering Prompt Engineering and AI Skills for Modern Customer Experience Teams

    by Darian Batra ...
    Series Book 6 - AI Awareness Certification
    Artificial intelligence is transforming how organisations design customer journeys, personalise engagement, analyse feedback, and manage digital experiences. While AI is reshaping frontline customer service, its role across the broader customer experience (CX) landscape—marketing, sales, journey design, and customer insights—is even more significant.This book focuses on that wider, strategic view ... Read more

    $9.99 USD or Free with Kobo Plus

  • AI in Customer Experience

    How AI Is Transforming Customer Service and Engagement

    by Darian Batra ...
    Series Book 6 - AI Awareness Series
    Smarter Service. Deeper Insights. Exceptional Experiences.Artificial intelligence is revolutionizing how organizations understand, engage, and serve their customers. From intelligent chatbots and recommendation engines to real-time sentiment analysis and predictive personalization, AI in Customer Experience explores the fast-evolving role of AI in shaping modern customer journeys.Part of the AI ... Read more

    $4.99 USD or Free with Kobo Plus

  • AI in Cyber Defense and Security

    Using Artificial Intelligence to Detect, Defend, and Respond to Cyber Threats

    by Darian Batra ...
    Series Book 8 - AI Awareness Series
    Smarter Defenses. Faster Response. AI at the Front Lines of Cybersecurity.As cyber threats grow more advanced and persistent, artificial intelligence is becoming essential in defending digital infrastructure. AI in Cyber Defense and Security offers a practical, accessible guide to how AI and machine learning are being used to detect threats, respond to incidents, and build resilient security ... Read more

    $4.99 USD or Free with Kobo Plus

  • AI in Construction and Engineering

    How AI Is Reshaping Design, Construction, and Infrastructure

    by Darian Batra ...
    Series Book 5 - AI Awareness Series
    Smarter Design. Safer Builds. Intelligent Infrastructure.Artificial intelligence is reshaping construction and engineering—revolutionizing how we design structures, manage projects, and maintain the built environment. AI in Construction and Engineering offers a practical, accessible guide to the tools and technologies transforming one of the world’s most critical industries.Whether you're an ... Read more

    $4.99 USD or Free with Kobo Plus

  • AI in Customer Service

    How Artificial Intelligence Is Reshaping Customer Support

    by Darian Batra ...
    Series Book 7 - AI Awareness Series
    Smarter Support. Faster Solutions. Customer Service Reinvented.AI is transforming customer service—from reactive call centers to intelligent, proactive support operations. AI in Customer Service explores how artificial intelligence is reshaping the way organizations engage with customers, support teams, and service strategies across every channel.Whether you’re leading a contact center, managing ... Read more

    $4.99 USD or Free with Kobo Plus

  • AI in Change Management

    Leveraging Artificial Intelligence to Lead Organizational Transformation

    by Darian Batra ...
    Series Book 4 - AI Awareness Series
    Lead Change with Intelligence. Navigate Transformation with Confidence.AI in Change Management is your essential guide to understanding how artificial intelligence is redefining the way organizations plan, lead, and sustain change. As digital disruption accelerates, change professionals must rethink their approaches—integrating AI not just as a tool, but as a partner in transformation.Whether you ... Read more

    $4.99 USD or Free with Kobo Plus

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  • AI Made Simple: A Beginner’s Guide to Artificial Intelligence

    by koenzi ...
    is an accessible and engaging introduction to the fascinating world of artificial intelligence. In Chapters 1–6, readers are guided through the foundational concepts of AI, from its history and evolution to its modern-day applications. The book demystifies complex topics like machine learning, neural networks, and data processing, breaking them down into easy-to-understand language for beginners. ... Read more

    $4.99 USD or Free with Kobo Plus

  • Artificial Intelligence 2024 Book 1 of 2

    AI, #1

    by Yang Yen Thaw ...
    Series Book 1 - AI
    The book is about Artificial Intelligence for Business in Industry 4.0: Demystified by Yang Yen Thaw and includes generative AI. It is an extensive guide designed to make AI concepts accessible and applicable for business and enterprise use. It features 111 AI terms and explanations, along with a practical case study to illustrate AI implementation.The book is structured to cover a broad range of ... Read more

    $32.00 USD or Free with Kobo Plus

  • The Small Business Leader’s Guide to AI

    Transforming Operations with Intelligent Solutions

    by Pete Lauderbaugh ...
    In today’s fast-paced tech landscape, small businesses must stay competitive while managing complex processes. The Small Business Leader’s Guide to AI is your essential resource for understanding and applying artificial intelligence to drive growth and efficiency. This guide simplifies AI concepts into actionable insights tailored for small business leaders, whether you’re a tech novice or a ... Read more

    $8.69 USD or Free with Kobo Plus

  • AI Money Machines: How to Automate Your Income with AI

    by Jasper Lennox ...
    Turn AI into your personal money-making machine.AI Money Machines is your complete playbook for creating automated, scalable income streams with the latest AI tools and systems. Whether you're a new entrepreneur, freelancer, or side-hustler, this book shows you exactly how to make AI work for you.Inside, you'll learn how to:✔ Build AI-powered businesses without coding✔ Use automation to create ... Read more

    $5.99 USD or Free with Kobo Plus

  • AI-Powered Business Strategies

    by S. Q. David ...
    Mastering the Future of Innovation and GrowthIn a rapidly evolving digital age, businesses that embrace the transformative potential of artificial intelligence (AI) are not just surviving—they're thriving. AI-Powered Business Strategies is your ultimate playbook for understanding and implementing AI to revolutionize your business operations and secure a competitive edge in your industry.This ... Read more

    $2.99 USD or Free with Kobo Plus

  • Ultimate ITIL® 4 ITSM for AI-Powered Service Management

    Practical Strategies for Integrating AI with ITIL® 4 ITSM Practices to Automate Service Delivery and Drive Enterprise-Wide Transformation (English Edition)

    by Sankarsan Biswas ...
    Reimagine ITSM with AI for Predictive, Proactive, and Impactful Outcomes.Key Features● Bridges AI fundamentals with ITIL® 4 practices for real-world applications.● Explains AIOps, intelligent automation, and predictive analytics in ITSM.● Provides governance, risk, and ethics framework for AI adoption in ITSM.● Offers a forward-looking view on GenAI, ChatGPT, and next-gen ITSM trends.Book Descrip. ... Read more

    $24.95 USD