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Performance Consulting

A Strategic Process to Improve, Measure, and Sustain Organizational Results

by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw ...

"A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One ... Read more

$12.99 USD or Free with Kobo Plus

"A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One
... Read more
Handbook of Intelligence

Evolutionary Theory, Historical Perspective, and Current Concepts

Edited by Sam Goldstein, Dana Princiotta, Jack A. Naglieri ...

Series series Behavioral Science and Psychology (R0)
Numerous functions, cognitive skills, and behaviors are associated with intelligence, yet decades of research has yielded little consensus on its definition. Emerging from often conflicting studies is the provocative idea that intelligence evolved as an adaptation humans needed to keep up with – and survive in – challenging new environments.The Handbook of Intelligence addresses a broad range of ... Read more

$152.09 USD

Numerous functions, cognitive skills, and behaviors are associated with intelligence, yet decades of research has yielded little consensus on its definition. Emerging from often conflicting studies is the provocative idea that intelligence evolved as an adaptation humans needed to keep up with – and survive in – challenging new environments.The Handbook of Intelligence addresses a broad range of
... Read more
Silencing the Self Across Cultures

Depression and Gender in the Social World

Edited by Dana C. Jack, Alisha Ali ...

Winner of the 2011 Ursula Gielen Global Psychology Book Award! This award is presented by APA Division 52 to the authors or editors of a book that makes the greatest contribution to psychology as an international discipline and profession. This international volume offers new perspectives on social and psychological aspects of depression. The twenty-one contributors hailing from thirteen ... Read more

$51.29 USD

Winner of the 2011 Ursula Gielen Global Psychology Book Award! This award is presented by APA Division 52 to the authors or editors of a book that makes the greatest contribution to psychology as an international discipline and profession. This international volume offers new perspectives on social and psychological aspects of depression. The twenty-one contributors hailing from thirteen
... Read more
Sadie the Friendly Little Squirrel

by Jack Griner ...

Illustrated by Dana Knudson ...

Nature gives us many small creatures that we enjoy watching. It is the authors intention to bring Sadie, the friendly little squirrel, to life. The author hopes that you like Sadies anecdotes as she lives her life. ... Read more

$3.99 USD

Nature gives us many small creatures that we enjoy watching. It is the authors intention to bring Sadie, the friendly little squirrel, to life. The author hopes that you like Sadies anecdotes as she lives her life.
... Read more
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Audiobook

Charade

by Pete Lutz ...

Narrated by Pete Lutz, Rhiannon McAfee, Chuck Wisner, Carole Krohn, Greg McAfee, Tanja Milojevic, Dana Gonsalves, Jack Ward, Karim C Kronfli, Lisa Michaud0, Ian Federgreen1, Gwendolyn Lim2, Geri Elliff3 ...

Unabridged

1 hour 37 min

Inspired by radio dramas of the past, the Narada Radio Company endeavors to create audio dramas that go from amusing to terrifying.Hearkening back to classic series like Lux Radio Theatre and Mercury Theatre On the Air, The Mutual Stage presents all-new adaptations of films and stage plays sourced from the public domain. Director/producer Pete Lutz has assembled an Oscar-worthy cast to bring you ... Read more

$14.95 USD or Free with Kobo Plus

Inspired by radio dramas of the past, the Narada Radio Company endeavors to create audio dramas that go from amusing to terrifying.Hearkening back to classic series like Lux Radio Theatre and Mercury Theatre On the Air, The Mutual Stage presents all-new adaptations of films and stage plays sourced from the public domain. Director/producer Pete Lutz has assembled an Oscar-worthy cast to bring you
... Read more

The Balanced Scorecard

Translating Strategy into Action

by Robert S. Kaplan, David P. Norton ...

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective ... Read more

$32.39 USD or Free with Kobo Plus

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective
... Read more
HR Transformation: Building Human Resources From the Outside In

by Dave Ulrich, Wayne Brockbank, Jon Younger, Mark Nyman, Justin Allen ...

Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources.In HR ... Read more

$27.39 USD

Named as BusinessWeek's #1 Management Educator, expert Dave Ulrich and his team of authors bring human resources a whole new way of thinking and practicing—moving the focus from internal issues to actively helping to set business strategies. Businesses of the future need "all hands on deck" when implementing new ways to stimulate grown and cost efficiency, and this includes human resources.In HR
... Read more
201 Knockout Answers to Tough Interview Questions

The Ultimate Guide to Handling the New Competency-Based Interview Style

by Linda Matias ...

This useful resource will help you gain a storehouse of sample interview answers that consistently highlight your ability in these areas.Employers today are using increasingly tough interview questions to evaluate candidates based on key competencies and determine how well they think on their feet. To stand out in these competency-based interviews, job seekers must be prepared with situation ... Read more

$5.99 USD

Also available as: Audiobook

This useful resource will help you gain a storehouse of sample interview answers that consistently highlight your ability in these areas.Employers today are using increasingly tough interview questions to evaluate candidates based on key competencies and determine how well they think on their feet. To stand out in these competency-based interviews, job seekers must be prepared with situation
... Read more

Also available as: Audiobook
The Essential Guide for Hiring & Getting Hired

by Lou Adler ...

This book is written for everyone involved in the hiring process.It will help hiring managers and recruiters find and hire more top-notch people for any job, from entry-level to senior executive. Using the two-question Performance-based Interview, anyone who is involved in assessing candidates will quickly be more effective and more accurate.Just as important, it will help job-seekers find better ... Read more

$9.94 USD

This book is written for everyone involved in the hiring process.It will help hiring managers and recruiters find and hire more top-notch people for any job, from entry-level to senior executive. Using the two-question Performance-based Interview, anyone who is involved in assessing candidates will quickly be more effective and more accurate.Just as important, it will help job-seekers find better
... Read more
The HR Scorecard

Linking People, Strategy, and Performance

by David Ulrich, Brian E. Becker, Mark A. Huselid ...

Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance.Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and ... Read more

$28.79 USD or Free with Kobo Plus

Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance.Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and
... Read more
Best Practices in Talent Management

How the World's Leading Corporations Manage, Develop, and Retain Top Talent

by Marshall Goldsmith, Louis Carter, The Best Practice Institute ...

Praise for BEST PRACTICES in TALENT MANAGEMENT"This book includes the most up-to-date thinking, tools, models, instruments and case studies necessary to identify, lead, and manage talent within your organization and with a focus on results. It provides it all-from thought leadership to real-world practice."PATRICK CARMICHAELHEAD OF TALENT MANAGEMENT, REFINING, MARKETING, AND INTERNATIONAL ... Read more

$104.00 USD

Praise for BEST PRACTICES in TALENT MANAGEMENT"This book includes the most up-to-date thinking, tools, models, instruments and case studies necessary to identify, lead, and manage talent within your organization and with a focus on results. It provides it all-from thought leadership to real-world practice."PATRICK CARMICHAELHEAD OF TALENT MANAGEMENT, REFINING, MARKETING, AND INTERNATIONAL
... Read more
Answering the Ultimate Question

How Net Promoter Can Transform Your Business

by Richard Owen, Laura L. Brooks PhD ...

Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative ... Read more

$18.00 USD

Also available as: Audiobook

Fred Reichheld's 2006 book The Ultimate Question, that question being, "How likely is it that you would recommend this company to a friend or colleague?"-challenged the conventional wisdom of customer satisfaction programs. It coined the terms 'bad profits' and 'good profits' and pointed to a faster, much more accurate way of gauging customers' real loyalty to a company, introducing a quantitative
... Read more

Also available as: Audiobook

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The Balanced Scorecard

HR Transformation: Building Human Resources From the Outside In

201 Knockout Answers to Tough Interview Questions

The Essential Guide for Hiring & Getting Hired

The HR Scorecard

Best Practices in Talent Management

Answering the Ultimate Question

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