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  • Responsible Tourist Behaviour

    by Clare Weeden ...
    Series series Advances in Tourism
    What is important to ethical consumers when thinking about going on holiday and how do they incorporate their lifestyle choices into these holidays? What values inform their lifestyles and how do they satisfy these values on holiday? Do ethical consumers automatically become ethical tourists or is the situation a little more complex than this?In an attempt to answer these questions, this book ... Read more

    $67.99 USD

  • Cruise Ship Tourism

    Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry ... Read more

    $205.99 USD

  • Managing Ethical Consumption in Tourism

    Edited by Clare Weeden, Karla Boluk ...
    Series series Routledge Critical Studies in Tourism, Business and Management
    Neither the tourism industry nor the tourist has responded convincingly to calls for more responsibility in tourism. Ethical consumption places pressure on travellers to manage a large number of decisions at a time when hedonic motivations threaten to override other priorities. Unsurprisingly, tensions occur and compromises are made. This book offers new insight into the motivations that influence ... Read more

    $67.99 USD

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    How One Company Changed the World by Reinventing Business

    This book combines an extraordinary first-person account of an entrepreneurial instinct to start and develop a highly-successful international travel adventure company and reveals unusual management secrets that not only keep employees fully engaged but also keep customers extremely happy.After being fired from McDonald's as a teenager, Poon Tip decided that if he wanted to be successful in life, ... Read more

    $14.99 USD

  • The Membership Economy

    The "membership" business models of Netflix, Weight Watchers, and other industry giants revealed—and how you can use them to lead your company to the top of the food chainFor decades, consumers and businesses have joined clubs, bought products and accessed services using a subscription model. But it has only been in recent years that the model has been transformed and perfected through massive ... Read more

    $19.99 USD

  • Lifting the Lid

    A Life at Kinloch Lodge, Skye

    Claire Macdonald is one of the best known figures in the culinary world today. A hugely successful and critically acclaimed cookery writer for over thirty years, she has garnered numerous awards and has appeared regularly on TV and at cookery demonstrations and courses all over the globe. In addition to all this, for forty years she ran the award-winning and internationally renowned Kinloch House ... Read more

    $6.99 USD or Free with Kobo Plus

  • The Complete Idiot's Guide to Social Media Marketing, 2nd Edition

    The Complete Idiot's Guide® to Social Media Marketing, Second Edition, covers cutting-edge techniques for small and large businesses alike.Ask the AuthorQ: How has social media marketing changed business and personal lives?A: The playing field has been leveled for business. No longer do you need a 6 or 7 figure budget to reach people around the country or globe for that matter. Personally, many ... Read more

    $10.99 USD

  • Strings Attached

    Untangling the Ethics of Incentives

    by Ruth W. Grant ...
    The legitimate and illegitimate use of incentives in society todayIncentives can be found everywhere—in schools, businesses, factories, and government—influencing people's choices about almost everything, from financial decisions and tobacco use to exercise and child rearing. So long as people have a choice, incentives seem innocuous. But Strings Attached demonstrates that when incentives are ... Read more

    $32.39 USD

  • The Economic Psychology of Tax Behaviour

    Tax evasion is a complex phenomenon which is influenced not just by economic motives but by psychological factors as well. Economic-psychological research focuses on individual and social representations of taxation as well as decision-making. In this 2007 book, Erich Kirchler assembles research on tax compliance, with a focus on tax evasion, and integrates the findings into a model based on the ... Read more

    $44.99 USD

  • Events Management

    Principles and Practice

    Events Management provides an introductory overview of the fundamentals in managing events from conception to delivery, highlighting both the theoretical and operational aspects, to prepare students for a career in events management and hospitality.Now in its Third Edition, the authors have included new chapters on Crowd Control and Crowd Dynamic; Expos, Conferences and Conventions; Brand Co ... Read more

    $102.99 USD

  • The Everything Guide to Customer Engagement

    Connect with Customers to Build Trust, Foster Loyalty, and Grow a Successful Business

    by Linda Pophal ...
    Expert advice and strategies for winning--and keeping--customers!Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in common: They have famously loyal customers. These companies understand that customer engagement is just as important as quality products and services when it comes to customer loyalty and retention. ... Read more

    $2.99 USD

  • The Food Service Professional Guide to Controlling Liquor, Wine & Beverage Costs

    This series of 15 books - The Food Service Professional Guide To Series -from the editors of Food Service Professional magazine are the best and most comprehensive books for serious food service operators available today. These step-by-step guides are invaluable. The information is boiled down to the essence and covers all the bases. ... Read more

    $15.99 USD