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christian hertle

Showing 1 - 12 of 12 results for “christian hertle
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  • Digital Daily Management

    Transforming Data to Improvement

    Daily Management (DM) is a structured method that empowers managers and employees to establish a team-based, continuous improvement process. DM focuses on transparency by setting standards and key performance indicators, facilitating performance discussions centred on achievable goals, identifying deviations, and supporting on-site management of the plan-do-check-act cycle. Digital Daily ... Read more

    $73.99 USD

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  • The McGraw-Hill 36-Hour Course: Lean Six Sigma

    Series series McGraw-Hill 36-Hour Courses
    Use your next three-day weekend to develop valuable Lean Six Sigma skillsWith the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don’t need to be a Black Belt to build quality and efficiency into all areas of your operation; you just need The McGraw-Hill 36-Hour Course: Lean Six Sigma.Sheila Shaffie ... Read more

    $18.79 USD

  • Achieve PMP Exam Success, 5th Edition

    A Concise Study Guide for the Busy Project Manager

    This best-selling study guide provides busy project managers with a brief, yet proven comprehensive self-study program for successfully passing the Project Management Professional (PMP®) Certification Exam on the first attempt, while cutting study time in half. Achieve PMP® Exam Success includes a pre-assessment test to help users develop a focused study plan. It closely follows the Project ... Read more

    $35.99 USD

  • Q & As for the PMBOK® Guide Sixth Edition

    In this newest edition, PMI presents straightforward questions and answers to the most common questions about project management, the project management framework, and the knowledge areas contained within the PMBOK® Guide - Fifth Edition. This handy reference will help project managers and students enhance their knowledge in specific areas and test themselves on issues that are essential to ... Read more

    $28.99 USD or Free with Kobo Plus

  • PMP Question Bank

    This Question Bank has 360 PMP sample exam questions and answers covering the PMP exam content outline applicable in 2023 and is updated with the 7th edition of the PMBOK Guide. In this question bank, all questions have detailed explanations with cross-referencing to the PMBOK Guide. Not a single question is duplicated, so you get a new concept with every new question.Each question has a link ... Read more

    $4.99 USD

  • The excellent customer journey experience

    by Mike Hoogveld ...
    The excellent customer journey experience HANDBOOK FOR INTEGRATED MULTICHANNEL MANAGEMENT It continues to get tougher for executives in marketing, sales and service. Their departments refuse to cooperate with one another while the market is changing rapidly. The number of channels for communication and distribution continues to increase due to the on-going advances in digitalisation. Customers and ... Read more

    $45.99 USD

  • Market Segmentation

    How to Do It and How to Profit from It

    Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments that can enable organizations to escape from the dreay, miserable, downward pricing spiral which results from getting market segmentation wrong.Nothing in business works unless markets ... Read more

    $54.00 USD

  • Business Analysis Techniques

    123 essential tools for success - Third edition

    Business Analysis has never been more important, and valuable, to organisations as they strive to adapt to an ever-changing and faster-changing environment. This expanded edition of Business Analysis Techniques provides detailed guidance on the range and application of the techniques available to assist business analysts and others in their work.Business Analysis Techniques provides a foundation ... Read more

    $53.49 USD

  • Achieve CAPM Exam Success

    A Concise Study Guide and Desk Reference

    Used in conjunction with PMI’s PMBOK® Guide — Fifth Edition (2013), this concise study guide presents all the fundamental knowledge, concepts, exercises, practice questions, and simulated exams needed to prepare for and successfully pass the CAPM® exam on your first try. However, this book is much more than a study guide. It is a valuable desk reference that project team members can use to improve ... Read more

    $35.99 USD

  • Quality Management Essentials

    by David Hoyle ...
    From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated ... Read more

    $60.99 USD

  • Achieve PMP® Exam Success, 5th Edition, (Updated January 2016)

    This book has been FULLY updated to reflect PMI's changes to the PMP Exam Content Outline—June 2015, and is intended for all PMP exams taken AFTER January 11, 2016.This proven best-selling study guide, used in conjunction with PMI’s PMBOK® Guide — Fifth Edition (2013), presents all the fundamental knowledge, concepts, exercises, and practice exam questions a project manager needs to prepare for ... Read more

    $35.99 USD

  • ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard

    Increasing the Quality of an Organization’s Outputs

    by David Hoyle ...
    Completely revised to align with ISO 9001:2015, this handbook has been the bible for users of ISO 9001 since 1994, helping organizations get certified and increase the quality of their outputs.Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf. The various ways in which requirements are interpreted and ... Read more

    $107.99 USD