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“chris risdon”

Showing 1 - 12 of 12 results for “chris risdon”
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  • Orchestrating Experiences

    Collaborative Design for Complexity

    by Chris Risdon, Patrick Quattlebaum ...
    Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments. ... Read more

    $40.49 USD

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  • Never Cold Call Again

    Achieve Sales Greatness Without Cold Calling

    by Frank J. Rumbauskas Jr. ...
    "Cold calling is the lowest percentage of sales call success. If you invest the same amount of time in reading this book as you do in cold calling, your success percentage and your income will skyrocket."**- Jeffrey Gitomer, Author, Little Red Book of Selling**"You can never get enough of a good thing! Read this book and USE its contents!"- Anthony Parinello, Author, Selling to Vito and Stop Cold ... Read more

    $12.00 USD

  • The Essential Guide for Hiring & Getting Hired

    by Lou Adler ...
    This book is written for everyone involved in the hiring process.It will help hiring managers and recruiters find and hire more top-notch people for any job, from entry-level to senior executive. Using the two-question Performance-based Interview, anyone who is involved in assessing candidates will quickly be more effective and more accurate.Just as important, it will help job-seekers find better ... Read more

    $9.94 USD

  • Lean For Dummies

    by Natalie J. Sayer, Bruce Williams ...
    Have you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you’re already using Lean, but you need to get up to speed. Lean for Dummies will show you how to do more with less and create an enterprise that embraces change.In plain-English writing, this friendly guide explores the general overview of Lean, how flow and the value stream ... Read more

    $14.99 USD

  • Lean For Dummies

    by Natalie J. Sayer, Bruce Williams ...
    Take charge and engage your enterprise in a Lean transformationHave you thought about using Lean in your business or organization, but are not really sure how to implement it? Or perhaps you're already using Lean, but you need to get up to speed. Lean For Dummies shows you how to do more with less and create an enterprise that embraces change. In plain-English, this friendly guide explores the ... Read more

    $18.00 USD

  • The Social Media Management Handbook

    Everything You Need To Know To Get Social Media Working In Your Business

    by Robert Wollan, Nick Smith, Catherine Zhou ...
    How do organizations manage social media effectively?Every organization wants to implement social media, but it is difficult to create processes and mange employees to make this happen. Most social media books focus on strategies for communicating with customers, but they fail to address the internal process that takes place within a business before those strategies can be implemented. This book ... Read more

    $17.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The Customer Success Professional's Handbook

    How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

    by Ashvin Vaidyanathan, Ruben Rabago ...
    The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer SuccessThe Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Service Design for Business

    A Practical Guide to Optimizing the Customer Experience

    by Ben Reason, Melvin Brand Flu, Lavrans Løvlie ...
    A practical approach to better customer experience through service designService Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy ... Read more

    $17.00 USD

  • New Product Development For Dummies

    by Robin Karol, Beebe Nelson ...
    The global consumer product market is exploding. In 2006 alone, 150,000 new products were brought to market. Now for the bad news: of those, fewer than 5% were hits, and fewer than 15% will even exist five years from now.Written for small business owners and entrepreneurs looking for an inside track on new product development, New Product Development for Dummies offers you a unique opportunity to ... Read more

    $13.00 USD

  • The Collaborative Organization: A Strategic Guide to Solving Your Internal Business Challenges Using Emerging Social and Collaborative Tools

    by Jacob Morgan ...
    Solve business problems, uncover new opportunities, and ignite innovation using the newest collaborative technologiesThe Collaborative Organization gives you a strategic approach to building, implementing, and using social and collaborative technologies—such as those created by Jive and Yammer—to create innovative products, solve business problems, and create new processes that will foster lasting ... Read more

    $22.69 USD

  • Results Without Authority

    Controlling a Project When the Team Doesn't Report to You

    by Tom Kendrick ...
    For project managers looking to establish credibility and drive winning results, author Tom Kendrick’s groundbreaking system provides the key to leading cross-functional, outsourced, and other types of teams through every stage of the project cycle.Results Without Authority is the definitive book on control--teaching the three principal levels of control, including project process, influence, and ... Read more

    $11.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Lean Agile Marketing

    How to Become Agile and Deliver Marketing Success

    by Femi Olajiga ...
    Lean Agile Marketing explains how to apply agile methodologies to marketing. The book contains a realistic and actionable guide to starting agile in marketing, including practical examples and more detailed case studies of different types of agile marketing teams which illustrate the application of agile within marketing teams from start to finish. You will learn how to apply lean and agile ... Read more

    $13.50 USD